[Resolved] Exide Battery — defective battery | |||
Purchased car battery on 6th April, 2009 from reform services,Ashram road,Ahmedabad, was discharging within month, complain so many times to service dealer, but he was avoiding my complaint by charging me my battery free of charge,informing that battery was working o'k.as i insist him to send my battery to company, he sent my battery to the sett elite branch, ahmedabad of the excide company, company also gave o'k certificate for the battery in august,2010.my warranty period was completing in september,2010. I complaint in exide battery complain on the same day of the certificte that battery is fail and not working well.battery was failed in october moth and totaly finished and sent to the company branch. I have also launch complaint against company in this forum by complaint no 8387 on 8th december,2010 my battery is sent to company sevice station by my dealer but still no reply, please help. yogesh dave Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Purchased inverter battery on 6th February, 2010 from reform Janta Batteries Circular road, Rewari, was discharging within 10 minutes, complain so many times to service dealer, but he was avoiding my complaint from last 4 months by saying batteries are not available right now please work with existing one will replace it ASAP. Today he said warranty is over we cannot replace a battery now. I said as mentioned in warranty card can you please gave me 25% discount. He denied for that as well. Please advise me the next course of action. Thanks,
Reply
I have bought Exide EP 7-12 Eco-bike battery from Atlas Eco-bike scooters ( a set of 4-batteries for Rs.11000/- ) from Bhilai-Durg on 10th jan 2010. The battery got dead within 7-months. I have returned the battery to Exide battery House in Durg. The Exide battery house in Durg tooke 2-months and returned the battery saying that it cannot be replaced since it has only 6-months replacement warranty only. the warranty form says clearly 12 months warranty. The piece has manufacture defect, otherwise how can it becomes dead within 7-months.
Please advice Exide Battery House dealer Durg to replace my battery immediately, otherwise I am going to place a case on Consumer Redressal Forum. The attitude of the Battery House Durg is very bad.
Right now my vehicle is lying idle due to the battery.
Please advice Exide Battery House dealer Durg to replace my battery immediately, otherwise I am going to place a case on Consumer Redressal Forum. The attitude of the Battery House Durg is very bad.
Right now my vehicle is lying idle due to the battery.
32%
Complaints
927
Pending
0
Resolved
299
+91 33 2283 2133
+91 33 2283 2150
+91 33 2283 2120
Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020
View all Exide Industries contact information