[Resolved] Exide Battery — Less Discount provided during replacement of old battery with new one. | |||
My Car battery no 2C71 25568 707 was not working properly, therefore I visited the Rishabh batteries, authorised dealer 15/6 geeta colony, Patpar Road, Delhi 110031 for its inspection. He suggested me to replace the old battery with the new one with Rs. 500 discount on this purchase. Then, I planned to replace the battery with new Exide battery 38B 20LMF ATB 04346 , but when I refered Exide Warranty booklet as per it my old battery was between 31 - 33 months so I am liable to recieve 40% discount on the new purchase of the battery which is approximately Rs. 1440. When I mentioned the same thing to the Dealer he didnt entertained me properly and with a very callous attitude. Also, refused to pay my liable discount amount. I regret to say that your authorised dealer is destroying your reputation. I am afraid if the my money is not returned, I have no other option but to approach the consumer forum. Looking towards your earliest reply with relevant solution. My Residence Address is: Raj Kumar 11/123 Geeta Colony East Delhi-110031 Mob.: [protected] Email id: [protected]@yahoo.com. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020
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From my point of view
There may be a little misunderstanding to you.
I am sure you have seen the warranty card of New Battery which you have purchased recently.
As per my knowledge EXIDE has increased their warranty of ATB Series Batteries form Three Year (18+18Months) to Four Years (24+24Months) on battery manufactured after Jan 2008.
But yours was manufactured in March 2007.
So therefore plz verify it from your old/actual warranty Card of the Battery.
The picture is very clear you had got the Correct scrap value of your OLD Battery from the dealer.
consumer forum will not hear any thing unless you provide Original warranty card of your old Battery With Sale Bill.
From,
Sunil Agarwal
Sambalpur
ORISSA