Exide Battery For Car — faulty battery

Address:

Jammu, Jammu and Kashmir

I purchased a battery for my car from Jammu batteries below gumat jammu the authorised dealer for exide batteries on 10/01/2011 under voucher no9152 . the battery didnot take the charging current and within 10 days it got fully discharged . i went to dealer to replace the battery instead he confiscated my guarantee card as well as the voucher on the pretext that matter will be resolved. The dealer is misbehaving and not replacing the battery nor returning me the guarantee card and voucher . I told him I will take the matter with HO calcutta . He is so arrogant and conveyed me that he is not worried about the complaints.and is compelling me to take the faulty battery only . in lieu of this mattery he gave me an old battery ( as a makeshift )without any guarantee . I feel highly embarrassed at the hands dealer of exide battery due to his misconduct and arrogance .
Pl take up the matter with the concerned at higher level
Sunil Parimoo
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