[Resolved]  Exide Battery For Inverter — LOW LIFE OF EXIDE BATTERY

Address:Raigad, Maharashtra

Dear sir,
This is to inform you that I, Uday c. Apte residing at b-101,Sai-Sandesh co.op housing society,plot-26, sector-1, New Panvel dist-Raigad, Maharashtra, pin-410206 had purchased a Numeric home ups sr. no.-YT[protected] 75ah+ exide smf battery sr. no.201718 on 19th April 2009 for Rs.10400.
The inverter worked o.k. till 10-11 months but thereafter it used to trip after approx. 20 mins even on low load of 1 fan & 1 tubelight & since one week, it gives out sound of overload even with all lights & fans etc. kept off. (zero load)
The battery of the inverter seems swollen from all sides & was feeling warm so i called one electrician & got it disconnected.
The service representative from Numeric ups- Mr. Dorai visited my home yesterday & checked the ups-battery unit & concluded that the battery has gone bad & there is nothing wrong with the ups unit.His service call report says that the battery needs replacement.The cost taken from me for the battery was Rs. 4889/- on 19th April2009.There is no doubt that the battery had a manufacturing defect otherwise it won't go bad in such a short time & that too a maintenance free dry battery where no water filling is reqd. unlike automobile batteries where we have to top up battery water after a certain period.
Even if the warranty card with the battery states that warranty is for 12 months,what was the manufacturing year & month of the battery is unknown to me & it may be that the shelf life of the battery was over when it was sold to me therefore it may have gone bad in such a short time. Generally, the batteries are known to last at least for 3-4 years.
I have all the original papers for your perusal.

pl. look into the matter at the earliest & arrange to replace the battery urgently.

uday c. apte.mobile--[protected]
b-101,Sai-Sandesh co.op housing society,plot-26, sector-1, New Panvel dist-Raigad, Maharashtra, pin-410206
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Exide Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    927
    Pending
    0
    Resolved
    299
    Exide Industries Phone
    +91 33 2283 2133
    +91 33 2283 2150
    +91 33 2283 2120
    Exide Industries Address
    Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020
    View all Exide Industries contact information