[Resolved]  Exide Battery - Inva Queen 500 — Cheated by Battery dealer

Address:

Chennai, Tamil Nadu

I feel that I have been cheated for my inverter battery (Exide Inva Queen 500) by my dealer RR Electricals (No 30 Dr. Ambedkar Salai, Rajarajeswari Nagar, Madipakkam, Chennai - 91). I was given an EL battery with my inverter that I had purchased from them on May 2, 2010. When I refused to take the EL battery as initially we had agreed for Inva series batteries (150 AH) he said that he is going to give a a Inva battery soon as it was not in his stock. He held back the invoice and Waranty card waiting for the replacement battery. After couple of weeks he gave me a InvaQueen 500 battery (Sl. No - 1K[protected]with warranty card) which did not last for even a week. I was not given an invoice after repeated asking though he claims that he has already given that to me at the time of purchase. On contacting Exide I came to know that the battery sold to me was 4 year old and the warranty card was tampered by the dealer. I am desparately looking for help in getting a workable in-warranty battery (with mentioned specification - Exide Inva series 15 AH) with a proper warranty card and invoice. My contact number - [protected]. Please get in touch if more details is required.