[Resolved]  Exide Battery Zsco - In1500plus S. No :110619 Mfg. Code: 4e9 — IRRESPONSIBLE REPLY OF SERVICE CENTRE

Address:

Allahabad, Uttar Pradesh

ONE NO EXIDE BATTERY TYPE ; ZSCO-IN1500PLUS WAS PURCHASED FROM PAPPU BATTERY SRVICE, CHAK, JHUNSI, ALLAHABAD ON DATED 28.06.2009, BATTERY FAILED TO GIVE ANY BACKUP. FAULTY BATTERY SURRENDERED TO ITS SECVICE CENTER "EXIDE INDUSTRIES LTD, 109-C JAWAHR LAL NEHRU ROAD, GEORGE TOWN ALLAHABAD. ON DATED 27.12.2010. PERSON POSTED AT SERVICE CENTER ACCEPTED THE BATTERY AFTER LONG DEBATE & INTERROGATION AND TRIED TO MISLEAD, FURTHER AT THE TIME OF DELIVERY WHICH WAS FIXED ON 30.12.2010 AGAIN SAID THAT YOUR BATTERY HAS BEEN REJECTED FROM THE COMPANY AND COULD DO NOTHING. PLEASE TAKE IT A SRIOUS NOTE THAT THE SO CALLED SERVICE CENTER IS NO MORE CERVICE CENTER RETHER A BUNGLING CENTER. WHICH IN TURN A SET BACK TO YOUR REPUTED BRAND OF THE COMPANY.
YOU ARE THEREFORE REQUESTED TO PLEASE LOOK INTO THE MATTER AND GIVE SUITABLE DIRECTIVE TO THE SERVICE CENTER FOR CORRECTIVE /REPLACEMENT STEP.
PRITI DUBEY, 2/20 HIG AVAS VIKAS COLONY YOZNA-3 JHUNSI, ALLAHABAD-211019.