[Resolved]  Exide Invared 500+ Tubular Battery — INSUFFICIENT BACKUP

I have purchased Microtech 600 VA invertor along with EXIDE INVARED 500+ battery from NEO Enterprised, Diwan Circle, Vasai ( East ), on 10.08.2008. Battery Sr. No. 1G8 67727, Battery Dealer : Raigad Batter. It works fine for almost 8 months from the date of purchse, but suddently it is observed that the battery backup it reduced considerably and reduced to merely 1.30 Hr.,
1. The complaint was registered with the dealer for the same on 17.06.08 with No. RB 354, and the battery was sent for servicing / checking at at UPDErasta Engg. Srs, Nerul, which is authorised service station. The Battery was return by them to Raigad Batters after 15 days with the Checked OK remark.
2. inspite of the claim of the co. that the battery is ok, the backup was hardly for 1.30 Hr, Hence the second complaint for the problem of inadequate backup, was registered on 17.08.2009, as the problem persist under the complaint no. RB 368, at this time battery was again return with the remark CHECKED OK after 15 days.
3. During the Diwali period there was no power cut in the city, but after that it was observed that the backup has considerably low, as the same problem persists, hence the 3rd complaint was once agained registered under complaint no. RB 406 dt. 07.01.10 with UPADRASTA ENGINEERING SERVICES through Raigad Batteried for the replace of battery and the battery was immediately sent to Raigad Batteries. The battery was returned with the remark LOW GRAVITY.

4. The new claim for the replacement of the battery is agained registered under Claim NO. RB 427 dt. 22.02.10 for the battery 1G8 67727.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

i have also the same problem

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Exide Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    927
    Pending
    0
    Resolved
    299
    Exide Industries Phone
    +91 33 2283 2133
    +91 33 2283 2150
    +91 33 2283 2120
    Exide Industries Address
    Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020
    View all Exide Industries contact information