[Resolved]  Exide Inverter Battery Mega 1500 — poor after sales

Address:

Bihar

i have bought an exide inverter battery mega 1500 (3EO/83072) on 17 june 2010 with a replacement warranty of 03 years from authorised dealer - ahluwalia trading corporation, exhibition road patna ( mobile no [protected],[protected].). the battery had a dysfunction and was submitted to the authorised dealer on 14 may 2011. a replacement battery was given to me on 23 may 2011 and it gave backup only for 01 hour or so. today it is 02 june and i have been told today by the dealer that my battery is dysfunctional and that it will take another 01 week before a replacement battery is given. i am suffering in the heat for the last 20 days for a fault in the battery which i bought for 10,800/- with a warranty of 03 years by the coy. should it take so long for such a service