Exide — bad service & dealer wants unnecessary charge under guarantee

Address:

Saharanpur, Uttar Pradesh

dear sir/mam ,
i was purchased exide battery IT 500 invatubler as on date [protected] from GANSONS ENGINEERS & TRADERS , after eight to ten months the battery have a problem in it & it was not giving backup , i had complained to dealer and he had provided me the service battery , but from that time he is not giving my battery , & also want the transporting charge rs 400 from me.
please tell me is it valid ? that under warranty the transport charges will given by customer ?
dealers address is :-
gansons engineers & traders
ambala road , saharanpur .
bill serial no. 1207
book no. 25
purchase date[protected]
warranty 4 years
billing name :- Om prakash saini
thank you .



om prakash saini
new pratap nagar , maharana pratap colony
saharanpur
ph:- [protected]