Exide Tubular Battery — poor performance of a new exide battery

Address:

Gorakhpur, Uttar Pradesh

I purchased Exide inverter battery (IT 500-IC9-20258c) on 14th APL 2009 from “SHAKSHI ENTERPRISES” Betiahata Gorakhpur. “SHAKSHI ENTERPRISES” got it from S.S.TRADERS Betiahata Gorakhpur the authorized dealer of EXIDE.

I am sorry to inform you that it could not perform even in winter season. I informed MS “SHAKSHI ENTERPRISES from time to time but without any success.

So it was finally taken by MS “SHAKSHI ENTERPRISES on 15th March 2010 without any replacement & got serviced by S.S.Traders, the authorized dealer of EXIDE & given to me on 15th April 2010.
After one day it again failed so on the advice of MS “SHAKSHI ENTERPRISES" I changed the inverter & purchased IGBT 850 VA inverter at a cost of Rs 5000/-
But again the world famous EXIDE TUBLAR is not functioning well.

It means that through out summer we will have to suffer only because we blindly believed in EXIDE.

Is there any 'higer exide official'capable enough to look after the matter as on earliest so that our suffering is removed as well as any foul play can be detected?