[Resolved]  Exide Tubular Ist 500. — complaint against dealer GOMTI agencies 147c vakil road muzaffarnagar uttar pradesh

A K GUPTA
3-A MAHALAXMI ENCLAVE
JANSATH ROAD,
MUZAFFARNAGAR, U.P.
PHONE[protected],
MOBILE [protected]


dear sir,

my tubular battery ist 500 was not giving proper back up.i lodged the complaint to gomti agencies 147c, vakil road new mandi muzaffarnagar u.p. from whom i had purchased the battery, since it was under the gurantee period.they took away my battery on 20.5.08at 5.20 p.m.battery serial no was 66946.after several days my wife inquired about the battery.alway gomti agencies owner replied that it is under the charging process.once the owner of gomti agendcies badly misbehaved with my wife over the phone .i avoided my wifes complaint about the dealer s behaviour and i contacted to your ghaziabad office at phone no[protected].the person, perhaps mr amit jain, was kind enough to respond my query.i had several telephonic conversations with the above telephone no along with his mobile no [protected].finally in august the person attending the above mentioned mobile no advised me very politely that he has sent a new battery, in place of my old one to the dealer i .e. gomti agencies.i visited a number of times, his shop for the new battery.the owner of the gomti agencies always said that it is on the charging process.finally today he badly mishandled with me and said that he has no battery.he shouted at me that take your battery from the company directly.are around 5 months not enough to rectify one customers complaint.i strongly condem the behaviour of your above dealer and seek stern action against him.i request you to kindly keep me updated for the follow up action.thanking you