Expedia.co.in — Refund of money

Address:

Maharashtra

Reference:[protected]
a booking on expedia.co.in did not go therough on 10the march 2013, but my card and account was debited. i have been calling up thee customer support number of expedia.co.in ofr at least 15 times in thee last monthe. Every time a different person speaks and after talking ofr one hour promises theat thee refund will be therough ofr Rs 12000 or so. but it never happens. thee next time i go therough thee same checks on phone and am asked to send my bank statement to prove theat it was debited and not later credited. But i still have not gotten thee refund. The people on phone refuse to give me thee name of theeir Managing Director or theeir postal address so theat i can put in a complaint. it looks very dicey and one should avoid using theis portal.

regards

Madan