[Resolved]  Eyebrow Pencil - Lakme — Poor quality -lead

Address:Bangalore, Karnataka

The Lakme eyebrow pencils purchased by me recently were found to have extremely soft leads which break off very easily when I try to sharpen them.I have tried to sharpen the pencils with the sharpener used for regular writing pencils & it was very easy & effective earlier. Now the lead breaks off even as the sharpener is turned once. I tried to use the razor blade & got the same result & so is the case with the small mini-cutter with which I tried to sharpen the pencil. THE WOOD COVERING IS TOO HARD & THE LEAD IS TOO SOFT, which is the reason for this problem. Considering that the cost of the eyebrow pencil is Rs.30 it is a pity that the lead is breaking away so easily thereby wasting the cash spent. I may mention that I've regularly used this product for the last several decades & only now is this happening.I hope you will improve the product's quality.
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Aug 13, 2020
Complaint marked as Resolved 
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LAKME INDIA — EYE BROW PENCIL

Eye brow pencil had the filling at the visible end only but on mending the pencil for further use , it was found to be just empty .

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