Ezone — Service quality | |||
Hi, I purchased an LCD from ezone on 15-Aug-2010 and was promised by the sales man (Kazi) that the tv will be installed at my home by 18-Aug. Later when i called him up at ezone, he said, he had registered with sony on 15-Aug itself. Then when i called up sony, i was told that ezone registered with them only on 17-Aug. Now sony is saying its not there problem and nobody has came for registration till 19-Aug-2010 today morning at 12:40 PM. This is a very bad service experience from ezone and Sony itself. Please look into this and take necessary action if possible, so as to improve service and at least ezone should not do false promises. Rajan Was this information helpful? | |||
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Comments
I bought LG 42LS5700 LED TV from Ezone Goregaon Shop.
I was misrepresented while selling the above TV as was not told that an Extra LG toggle may be required for Internet wireless connectivity. After installation, we were told by the Installation person that an Extra Toggle was required for this. This is totally Unacceptable and LG should improve the customer service and not Mis-represent customers.
I was misrepresented while selling the above TV as was not told that an Extra LG toggle may be required for Internet wireless connectivity. After installation, we were told by the Installation person that an Extra Toggle was required for this. This is totally Unacceptable and LG should improve the customer service and not Mis-represent customers.
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+91 92 2332 2999
8th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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but after charging the battery of phone at home i found some text messages saved in drafts on date 04/11/2011 which proves that this phone was already used. This matter should be viewed seriously and should be clarified.
My bill number is- T21/7128
serial no.of bill is- SO18330629H
cashier name was Shrin
no IMEI no.is mentioned on the bill, only product code is appeared on the bill, that is[protected].