[Resolved]  Ezone — Bad Service

Address:Pune, Maharashtra

Hi,

I booked and payed for the SONY LCD. I wanted the delivery next day at any cost. The attendent promised me that it will be delivered tomorrow along with the airtel DTH and it will be wall mounted by evening. he even called up airtel guy (may be a fake call) and told me that Airtel guys agreed to install the DTH in a day.
Next day I received a call from him saying he cannot deliver the LCD today for no reason. After chasing a lot I finally got the TV at my home, I even had to call the person (Tempowala). But to my surprise they have not delevered the Airtel not even the coupan as according to the deal airtel is free with SONY LCD. Now that guy is asking me to collect the coupan from store and said it was not available so he did not delievered along with TV.

The SONY guys who came to wall mount even said the eZONE service is worst in Pune and lot of customers are complaining about them.

So beware before you buy anything from Ezone.
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Aug 13, 2020
Complaint marked as Resolved 
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I ordered SamsungWF8558QMW8 5.5 FAFL on 22.6 and was delivered on 28.6. Since then no one came from the company to install it. I have been calling them nearly 60 times from yesterday and I was promised someone will come by 8p.m and install the washing machine. (buyer order#[protected]sup ref#[protected] since the service is so bad i would like to return the product to ezone and i have complained in every available domain.Please let me know how to return the product to ezone and will you please credit my money back.

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