[Resolved] Ezone / Whirlpool Washing Machine — WM not yet delivered | |
I had booked for the Washing machine whirlpool 8kg on 2nd paying full amount of Rs17500/-. The promise was that it will be delivered on 6th maximum. Till today 12th this has not been delivered. Inspite of several calls to them the response is very poor and nobody cares for the customers. There is no manager available and no contact # provided to escalate the situation to them. How is it that Kishore Biyani is managing with such people and such attitude and claiming to be the best customer service company???????? The staff is arogant and talking of taking the refund back and go away, not to trouble them. I want an answer to this from a responsible person and the promise kept to deliver the washing machine. I have incurred lost of pain and time spending for this and nobody seems to hear the issue. Please help. Ph:[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
It's better you go to eZone only to have a look at display and do the comparison and not for buying. I had the bad experience of "display" product being delivered as "new" product. They seem to show customer care, but doesn't (know how) exactly do that.
Reply
I am not at all satisfied with the services of Ezone. I ordered some items and they took almost a week to deliver and another two days to send a person to install the appliances.
Once the sale was done there was absolutely no corresspondance from them, I had to call them about 20 times to get the delivery. This is for the ezone store at OMR Chennai.
Once the sale was done there was absolutely no corresspondance from them, I had to call them about 20 times to get the delivery. This is for the ezone store at OMR Chennai.
If you want to know what bad customer service is...then you must visit e zone @ OMR.
You can see many things on display...but don't ever make the mistake of buying it...because they take 2 weeks to deliver anything and that too if you are good at follow up.
For all electronics it is beeter to go to a nearby small shop who will be ready to do aal that a customer looks for.
Dont go by big names!!!
You can see many things on display...but don't ever make the mistake of buying it...because they take 2 weeks to deliver anything and that too if you are good at follow up.
For all electronics it is beeter to go to a nearby small shop who will be ready to do aal that a customer looks for.
Dont go by big names!!!
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