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Whirlpool India Complaints & Reviews

www.whirlpoolindia.com

3.5

Updated: Jun 6, 2024

Complaints 3575

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2438

Unresolved

1137

Good! Whirlpool India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Whirlpool India step up their efforts to fully resolve all complaints 👍

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Whirlpool India reviews & complaints(3575)

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Order #[protected]
Date of order 02 June 2024
Delivery date 04 june 2024
Address
Varun Talwar
House no f29 secound floor south city 2 gurgoan [protected]
Gurugram - Haryana
122018
India
Payment Info
Note Payable ₹26, 770.00 (1 x)
My order was supposed to deliver at 4 june but nor whirpool deliver my order nor they are refunding my money i tried to call them so many time but they are not even responding

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RIKKI ARORA

F 26 7TH FLOOR SECTOR 7

PLOT 7 BRAHMA APARTMENT

DWARKA NEW DELHI

PIN 110075

[protected]

To MD

To CEO

Whirlpool of India Limited,

Plot No. 40, Sector- 44, Gurgaon – 122 002

[protected]
[protected]

Date: 31.May.2024

Dear Sir
br...

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Address: Saradapally Bhutgora Keranibandh Bankura 722101

I .I. Malaysinghamahapatra. I purchase .whirlpool 135lt ... I have compressor issue.
For rectification I need duplicate copy
Bxoz without bill I can't got home rectify.
Please send me copy of bill on my email I'd .. [protected]@gmail.com
I have of purchase on 2016 year. .
Than ..facility of defects rectification should be without bill....

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Address: Plot9a,phase2,gokuldham,near mahithi public school,purshotpuram,sujatha nagar post

Complaint on29march not solved due to mischief approach of service team allocated in my area.he is demanding extra money even after informing that I am AMC customer, and he is deliberately delaying my case since he told that whirlpool doesn't pay any money for gas charging to service team so customer should pay.till today, he has cheated the south team also by giving them false promises that my case will be attended but it was never done.br...

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Not servicing my microwave oven

High tech solutions Trivandrum Kerala
Work order 2415 dated 010/04/2024 bill enclosed
rude behaviour with customer
refusing to service my oven

+2 photos

Whirlpool India customer support has been notified about the posted complaint.

Apr 22, 2024

Updated by lalumohan Called him several times, always informed that company is not sending the spare parts

Apr 22, 2024

Updated by lalumohan Hi tech solutions Jagathy, Trivandrum
Work order no 2415
Microwave oven bill enclosed as photo
Refused to service my oven which was given on 10/04/2024.
When contacted always informed that spare is not being supplied by whirlpool
rude behaviour with customers and refusing to service microwave oven when called today

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L

lalumohan

Apr 24, 2024

No action till date..will.whirlpool take up this issue to procees it

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Address: Khoda colony

I have purchased split ac before 2 year and 2 year I m facing 20 times ac problem
I forget this company services...

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Address: Anantapur

I have raised service request 17 March, technical person came and without resolving issue he has collected the charges and he told there is part issue will raise request to company for part ls once we get will come and fix the issue. After few days ticket closed without information and then I called to customer service centre they were there no opend request, I have raised new request at 28march they it'll take 4 days to resolve issue. But not at all closed till now daily calling and asking for resolution 8th April. But issue not all closed i'm very disappointed. Whirlpool not giving better service in villages.
At final service telling it'll take another one week to resolve issue but now I don't have trust will they come or not.

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Website: WHIRLPOOL INDIA

I have complained about my refrigerator not cooling in First week of Jan 2024,
Service number - MUM[protected]

Post which the executive visited and checked, the part which was to be replaced was not available and hence they suggested for replacement at depreciation value.

Since then i am following up, still the issue is not resolved.
Today i am getting message on whatsapp from [protected] to transfer...

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Address: Mundra, Gujarat

Inspite of repeated requests & reminders, after 5 day from registration of my complaint for my washing machine (Within warranty period), There is no resolution against my complaint no. RAJ[protected] dt. 24.02.24, I am repeatedly receiving the calls only from HO but their is no solution at all. surprise to see the worst services provided by Whirlpool after a assurance of resolution within 24 hours to customers as per documents & huge advertisement...

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Address: Gurugram

The company has not provided for a replacement of parts and also deny in relapsing the machine with a new one. They are just giving deadlines after deadlines to repair...but are failing in there commitments....

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Address: Sri Vijayalakshmi Refrigeration (Authorised Service Partner) (for Whirlpool), 1/3-0/A, Parameshwaran Street, Vetturnimadam, Nagercoil, Tamilnadu - 62

This mail is regarding the poor customer support from the authorized service partners of Whirlpool in the name of SRI VIJAYALAKSHMI REFRIGERATION operating from Nagercoil.
For you to understand the issue, I would like to brief you on my worst experience with the service people as noted below:

(i) Purchased in October 2020(Whirlpool, AC, 1.5 Ton 5 Star Split Inverter), I have paid Rs. 4450 towards installation and stabilizer...

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I have raised a ticket on 14th january 2024 and till now I have not got any call or update regarding my problem and again I have raised a ticket then i came to knew that my ticket is already got closed without solving my problem they have closed my ticket and I have faced alot of problem. My ticket no. BHU[protected]
Very bad experience faced alot of problem
Solve my problem asap
I have raised a new ticket now...

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Dear Sir,

Good Afternoon,

My name is Srinivas D, Iam a resident of Chennai, I have purchased Whirlpool Washing machine, Micro Wave Ovan, and Side by Side 605 Liters Fridge on 3rd December 2020 from Girias, Chennai virgumbakkam branch.

Within two months, the Fridge which we have purchased have started to give problem, whenever we open and close the right side door of the fridge, we started to...

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Address: Anakaputhur, chennai

Hi Team,
I called customer service number[protected] for whirlpool refrigerator and whirlpool washing machine general service. checking my availability, I gave an request appointment for Tuesday Morning(12/13/2023). But the service person Raghunathan .M contact number - [protected], called me and talking roudly and telling that when he is free that time only he will visit for service. Again we requested for Thursday morning(12/15/2023)...

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I bought a whirlpool washing machine through washing machine website, for my ailing mother.They supplied a defective product and not taking it back nor refunding the amount.

As I didnt get support from customer call wats app or chat

I sent inmail through linked in to CEO Mr.Narasimhan Eswar

Dear Sir

I am a customer of Whirlpool.I bought a whirlpool washing machine in October 2023...

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I have raised ticket for issue in my washing machine they came and checked my machine and told to change the parts and i have paid my amount parts have arrived but they was no service came to replace the parts when i ask them they are saying will do it next day like that till it was not fixed and there was no proper response from them irresponsible team leader I have seen ever and very lethargic with customer worst service and worst worst...

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I bought this fridge around 2 years back but it is not working now. Servicr technician asking Rs 4000 for the sealed parts. What guarantee does Whirlpool gives on sealed parts?. So now I have to keep shedding out 5k to 10k on this 50k fridge.
This is really the worst brand experience to me....

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Never faced a customer service for any brand..for one week I have not been properly addressed by whirlpool even after multiple calls and multiple complaints on the same issue.. even the service centre person not properly responding..they say you will get call from technician or technician will come at this time but waste no calls or visit...THEY KEEP OPENING NEW TICKETS AND CLOSING THEMSELVES WITHOUT RESOLVING ISSUE THEY CREATE AND CLOSE...

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Never faced a customer service for any brand..for one week I have not been properly addressed by whirlpool even after multiple calls and multiple complaints on the same issue.. even the service centre person not properly responding..they say you will get call from technician or technician will come at this time but waste no calls or visit...THEY KEEP OPENING NEW TICKETS AND CLOSING THEMSELVES WITHOUT RESOLVING ISSUE THEY CREATE AND CLOSE...

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Address: At/po-Gambharimunda

Regarding the Whirlpool 300 L Frost Free Triple Door Refrigerator.
Still waiting for an engineer visit.
Multiple issues in the refrigerator...

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