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Whirlpool India Complaints & Reviews

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Last updated Mar 27, 2023
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Whirlpool India reviews & complaints(3452)

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Address:Flat no: 106, Sai Siddi Enclave Apartment,Block B, Ravi subbaiya street, yanamalkuduru donka road

I bought my 360 litres Whirlpool refrigerator on March 2021. I got cooling issue on April 2022, service provider came and checked, he told fan not working and need to change. They charged for that 2300 and i paid. Now again I got same issue on March 2023, cooling fan not working, again service provider asking money to change fan. there was no voltage fluctuations in my home and using stabilizer too. then also every year I am facing same issue.who will pay every year for same problem. I got defective one. Whirlpool brand cheating customers. They only need money money. Money minded people. Worst brand ever. Don't fools customers just because they trust Whirlpool brand. I need replacement, i got defective one. Every year I can't pay like this. Please take this seriously.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Address:Dwijendra Apartment 4th floor, 20 pulin avenue, dumdum

    Bought Whirlpool 355 litres Bottom up refrigerator on 2021 July, I don't have any issues with voltages in my area, the modes in the control panel is hardly used thrice since 2021 July till last week.
    Suddenly it stopped cooling, and customer service asked me to pay 5k in total (incl. Service visit) for the PCB replacement .
    This is seriously not acceptable and I need technical experts advice on the same and I would say it's a defective product.
    Mar 19, 2023
    Complaint marked as Resolved 
    I need technical experts advice as this issue is escalated
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      Address:Dwijendra Apartment 4th floor, 20 pulin avenue, dumdum

      I don't have any voltage fluctuations in my area.Also I have other appliances in my house which are working fine. My Whirlpool refrigerator costs 40k around 2021, I face PCB problem last week, and I spent 5k for replacing the same . The service center people doesn't even know the actual cause amd remedies for that. Whirlpool technician exoerts advice is required in this issue. As it's not possible to spent 5k per yr or bi yearly for a refrigerator !!! Without any cause!!
      Whirlpool India customer support has been notified about the posted complaint.
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        The refrigerator at my house was not cooling from 2 days and the sensor board outside the indication light just went off and stopped working but refrigerator was running still the vegetable were got bad so i book a service online for the service after 3 days a guy from the Whirlpool service came and he didn't even touch the refrigerator yet and started telling about the charges and all he just said straight at our face that if he just touch the fridge he will charge us 500 for just the service of checking it. I just made him go i don't want this type of service from Whirlpool i am disappointed will buy new refrigerator from Samsung or LG. My experience with Whirlpool was great nice service appreciate for the after service you gave to your customer.
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          Address:34, 2nd Floor, 6th Cross, 2nd Main, JP Nagar, BANGALORE, KARNATAKA

          Within a year, it stopped cooling. Order date 11 march 2022. It was delivered on 14 March. 2022. I raised a complan on 12 March 2023. they said warrenty is over. For gas filling now, they charge 3500.
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            Please send me the copy of my bill of washing machine i have misplaced it. I am attaching serial number photo of back please send it i am having issues with service and repair
            Whirlpool India customer support has been notified about the posted complaint.
            Please find attached pic of serial number

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              Dear Team
              As per service Engineerng, Whirpool 7 kg (6 sense) front load mother board repair cost is INR 6200/-

              I don’t understand what they are going to repair ...
              Other branded company charges less than INR 4000 /- for mother board replacement
              Kindly look into this
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                Address:Punnackal kadakkarappally po cherthala

                Rust in full body's
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                  I am writing to you today to express my disappointment with the malfunctioning display of my Whirlpool ac. i have already written a mail regarding this issue but i got no response. The display on my appliance is not working properly, and it is causing a lot of inconvenience. The numbers are not visible, and it is challenging to operate the appliance. I am extremely disappointed with this product's quality, and I believe that Whirlpool should take action to resolve this issue.
                  and my product is under warranty purchased on 26 september 2022
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                    Rest in refrigerator under body parts and all body paints rust grow
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                      Address:5H 707 Provident Sunworth Venkatapura Kengeri Bengaluru

                      Hello Team,

                      I had called your customer support number on 2nd March for washing machine top load fully automatic white magic Elite Serial number INF[protected], A technician came touched the machine and said it requires spare parts and told to purchase AMC which I did AMC number 047784 costing 6100 and visiting charges of 475, In total 6575

                      Till today 6th March no one has visited to repair the machine called your...
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                      I'm having a 360ltr refrigerator which is facing cooling problem. A technician visited 5 days ago and is asking for PCB replacement which he is saying is of 7000 rupees, but he is not ready to show us the GST bill or a proper price of the component, neither the customer support team is telling us the actual price of the product.
                      Is this a some kind of SCAM going on in Whirlpool, how can they keep customer in dark.
                      Shall this be escalated in consumer court.
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                        I bought the Whirlpool double door Refrigerator1.1year back. Finding cooling issue after 3 months. So complaints registered & engineer come & they told me the gas problem it’s leakage & they full fill the gas issue, after that again facing cooling issue after 8 month over & engineer come & change the Fan motor, after two week over again face same cooling issue now again engineer come & they bill us INR 3, 200 for the gas issue so I don’t...
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                        Address:A 83b phase 2 harihar apparent Ashok vihar new delhi 52

                        Bought fridge 1.5yr back. Finding cooling issue after every 2-3 months gap. So many complaints registered. For the time being it works again finding complaint. Now it is not working. Need replacement with new one or return my money Rs 36000.
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                          Had paid whirlpool visiting charges on 20th dec 2022, and my issue not yet resolved from whirlpool.

                          On 11th of Jan 2023 one of the technician visited again but couldn't do anything, After 2 days on 13th jan he again visited and told me there is some problem with compressor (no charges taken and no date on bill)

                          On 13th Feb again I booked a request for my issue and now they are asking me to pay again service charges,

                          My mail address - ghosh.[protected]@gmail.com
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                            I bought the Whirlpool double door Refrigerator 1.5 years back and it's compressor got fused. After logging the complaint one representative came and checked and said that the compressor and PCB needs to be changed and u wil get the replacement within 3 days. His name was Nitin from Pune. It's been now 9 days no one ever called and came home for troubleshooting. He said that bcoz of voltage fluctuate the compressor got fused, When we said to the representative that the product is on invertor technology how can it get impacted like this. He said no it will keep on happening and also he forced us to buy a add on stabilizer which we denied. Since 9 days we are following up with them over the call and today on 9th day this guys are saying that the complaint is closed as the representative came to your place and you didn't attend him.. Whirlpool people are big "LIARs". Worst post sale service, pathetic representatives, worst product, gold diggers, I would always prefer LG ove Whirlpool and would recommend every one not to buy Whirlpool products.
                            Whirlpool India customer support has been notified about the posted complaint.
                            Dear Nidhi,

                            We apologize for the inconvenience caused. Please share the complaint / registered contact number so we can get in touch with you as soon as possible.

                            Regards,
                            Whirlpool Support
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                              For the RO water purifier of Model 13931 and S.No CNT[protected], Annual Maintenance Contract was made for Rs. 4894 on 01.05.2022. The contract lasts until 30.04.2023. After 6 months, i.e. in January, we faced some issues in the RO. The filters are gone. There's heavy noise of the motor but the tank hardly gets filled with water. We registered a complaint on 26 January 2023 through Whirlpool India Whatsapp page. The service engineer from...
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                              I have a registered complaint with Whirlpool having Service Request Number FAR[protected]. My refrigerator compressor is dead. I purchased this refrigeration in Aug 2013. So Compressor is still under warranty. But my bill has been misplaced. Moreover, the dealer from whom I purchased the refrigerator has closed the showroom. Because of this I can not get the duplicate copy of my bill as well.

                              Whirlpool Service center is saying that bill is mandatory. What should I do now? This would be a loss of appx Rs 10, 000 for me.

                              I am attaching the photo of the Serial Number Sticker pasted on my refrigerator wall.

                              Please help.
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                                Address:Faridabad

                                Hello Team,

                                I've been using the whirlpool Icemagic e220 elite model refrigerator for the past 8 years but for the past week, the refrigerator alarm blinking at midnight and early morning wherein we haven't set any alarm for it. The temperature of the fridge is also set to 3. Not sure why suddenly the refrigerator behaved abnormally. Also, The refrigerator went to auto-saving power mode and the refrigerator smalls very badly. Please help.
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                                  HI i have placed an order in whirlpool india website but now they are not providing any option to cancel the order.
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