Whirlpool India Customer Care
Whirlpool India Ltd
Customer satisfaction rating: 33%
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2202
COMPLAINTS

Whirlpool India Customer Care

Whirlpool India Ltd

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Address
H.No 113/8 Model Town
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
86
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36

Customer satisfaction rating
33%
Complaints
2202
Pending
38
Resolved
703
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So far so good - The company responded to our notifications and is working on resolving complaints.

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Whirlpool India Complaints & Reviews

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Whirlpool — servicing complaints

 Pavan kumar js on Mar 21, 2019
Whirlpool is playing worst services in market,

Our washing machine was repair, so i rise a complaint, service advisor came and attended the complaint on 25/2/2019 and he charged 8000rs, but it's not working,

He said, i we don't have some spares. I ll get u in 2 days, almost 1 month is finished, no response from him.

This is very irresponsible form company side.

[protected]...
Complaint comments  Read comments Complaint category Appliances

Whirlpool India — whirlpool front loader washing machine

 Jiwan Jain on Mar 18, 2019
I purchase a Whirlpool Front loaded Washing Machine. Model No. SUPREME CARE 7014 Serial No. ITD[protected] Date 19/08/2017. I exhausted to do complaint again and again. There are many problems Stop Problem in between Washing, Not Working, Leaks.
Problem started at that when i purchase the machine. I do complaint many times. but this time i go with consumer forum....
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — non attending the washing machine complaint

 sudhanmahajan on Mar 15, 2019
I am using fully automatic washing machine and my machine is under and within warranty period. I have lodged a compliant on 25/02/19 as the upper lid had been detached from the hinge. Two mechanic visited the place and fixed the lid with some locally purchased adhesive tape. They have been told that the tape is not fixed and that was not proper tape for the heavy lid but they refused to acceed my request and asking for service charges for rs 1000/- for two person plus rs 100/- for tape charges. But i have instructed from customer care center that only rs 140/ has to be given for mishandling charges...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — washing machine makes noise

 rejurs on Mar 12, 2019
Hi,
I am writing this complaint because of the sufferings i have gone through after registering my complaint. Your service team took my machine and till now they didn't respond. I have registered this complaint on february - 2nd. Mainly it was making too much noise during washing. So i thought to fix it. Please find the series of events happened

Feb -2 - i registered the complaint in whirlpool customer care
Feb-5 - one of your service person came to my home on feb-5 and told that he has to take this machine to your service center
Feb-11/ feb-12 - your team came...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — extended warranty of whirlpool top loading washing machine

 mayanksinghal05 on Mar 11, 2019
Chembur, mumbai, india
I, mayank singhal on 7th march 2019 submit a complaint
I received a call from whirlpool and informed about the amc plans that if i take now 1year amc plan, i would be getting 3 months extra at no extra as the offer is going on. Based on the provided information, i opted for 1 year+3m and paid the specified amount by credit card on the link given. But i received a letter addressed from mr. Anish ahuja for 1 year amc. Initially i sent an email for which i received a reply has been received...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — washing machine parts not available

 Meenalkohli on Mar 11, 2019
Bought washing machine on 1. Dec.2017,

31230 ultimate care 12.0 graphite 10ymw
Which cost 35, 000

In february my machine stopped, i called costumer care they, their mechanic visted, he told me the belt is broken and for betterment install water softener i agreed he said he will be back with the products since then now one came iam calling them and they are saying they dont have products available? What this means now? This is harassing! If i will not get my machine repair as soon as possible i will take further legal action....
Complaint comments  Read comments [1]Complaint category Washing Machines

Whirlpool India — looting by sai saran service washing machine service center

 Dinesh Ramaian on Mar 9, 2019
Worst service center, sai saran service called on behalf of whirlpool for providing free service camp.
I availed the service as there was water leakage and noise from the washing machine's drum.
The representative came without proper analysis of the problem he just sold scale remover and water energiser both are available in amazon (Links are provided down), which will not cross more than 1500 rupees, but the sold it to me for 3000 rupees, and promised if the problem continues they will rectify immediately.
It is now more than a week i called them since same problem continues...
Complaint comments  Read comments [1]Complaint category Washing Machines

Whirlpool India — heavy noise from 2 year old whirlpool washing machine

 Dr. Chandan on Mar 8, 2019
Dear madam/sir,

Although, we purchased your whirlpool washing machine 2.5 years back, but we have used it effectively less than a year due to our transfer. Since last 2 months it sound very noisy, which is unbearable for us as well as for all our neighbors.
Details of washing machine:
Model no.: classic 622d
Sl. No.: inf[protected]

We made complain and service technician visited us on 2nd march 2019. The job no. 11597, sri maruthi electronics, khairatabad, hyderabad - 500004. He told us that, full gear system needs to be replaced which may cost more...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — fully automatic top load washing washing machine

 Piyush.sharma88 on Mar 8, 2019
Purchased product from amazon on 4 april 2018 with 2 years warranty worth rs 15490..
While using this machine clothes gets too dirty instead of cleaning while washing and drying in the machine.
Raised complaint twice to costumer care for same.
But still facing the problem as company technician does nothing on visiting my location.

Faced very poor and worst service from whirlpool.
Please rectify the machine asap....
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool — poor services in whirlpool

 Cdtech Innovations on Mar 7, 2019
I will put amc last 3month back now my compressor problem service person told not cover in amc in compresor so ur services vvvvvvvpoor i will change my refrifetor poor services then only money only take the services he told vvvv waste services i will not refer any one vvvvvvpoor service in world is whirlpool only bad services

I will put amc no bill will but update in amc servvice person ask for money change compresor so vvvvvvvvvvvv poor in the world is whirlpool i will every one to don't buy whirlpool because no service vvvvvvvvvvvvvvvvvvvvpoor services he ask money for amc client...
Complaint comments  Read comments Complaint category Appliances

Whirlpool India — poor services

 Cdtech Innovations on Mar 7, 2019
I will put amc last 3month back now my compressor problem service person told not cover in amc in compresor so ur services vvvvvvvpoor i will change my refrifetor poor services then only money only take the services he told vvvv waste services i will not refer any one vvvvvvpoor service in world is whirlpool only bad services
I am put amc not recevied any amc copy this the way of poor service vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvpoor services in the workd is whirlpool only so i will change the my fridge i will tell more then 5 people tell don't buy whirlpool still i will tell every...
Complaint comments  Read comments Complaint category Appliances

Whirlpool India — whirlpool semi auto 6kg pink washing machine

 Daisy Grover on Mar 6, 2019
Dear sir,
I bought the semi auto washing machine from tata cliq website on 23rd jan which i opened yesterday (06/03/2019. When i used dryer saction i found dryer water is coming from the bottom saction also. And the body is broken from inside the dryer saction. I am attaching photo of broken part also.

We have great faith with whirlpool brand also i request you to change my product as soon as possible.

Thanks,
Daisy arora
[protected]...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — waiting all day for ac installation [Resolved]

 Karthick3d on Mar 4, 2019
I bought a split ac and an installation was arranged today. I have been waiting from morning cancelling all the appointment and not going to work. Chased whirlpool 2 times and at 5:30 they said that their engineer cant come today. It's so disappointing that they didnt even bother asking an apology or calling me and informing me that they cant come today. Caution for others that dont cancel any appointments for these guys who cant value customer's time....
Complaint comments  Read comments Complaint category Products & Services

Whirlpool India — whirlpool microwave oven not working

 rita19 on Mar 1, 2019
It's been 1 year and 4 months since I purchased the Whirlpool Microwave Oven. . no power turning up. The customer representative has said that the board is out. Such a bad product which i really did not expect from Whirlpool. What is the use of buying a branded stuff when there is no worth for money. Totally dissatisfied with the customer care experience and the purchased product....
Complaint comments  Read comments Complaint category Appliances

Whirlpool India — cheating/payment not received/fridge not working

 Mohammed15960 on Feb 28, 2019
My Fridge had some problem and hence raised a complaint with whirlpool service center by calling[protected]. They raised complaint in August(between 16 to 19) They informed it will be closed in 24hours. On 22 or 23 one guys came in night 10.30 pm and checked copmressor faulty has to be replaced and they will come in the morning again. He phone me that other guy from Katraj centre is coming. Then after some time another guy from Katraj call me and take the address but after two hour he call and inform that another guy from Wagholi centre is coming with compressor.Then wagholi guy confirm the address...
Complaint comments  Read comments Complaint category Electronics & Appliances

Whirlpool India — washing machine repair visiting charge

 Sajilp on Feb 28, 2019
For service person to visit location why a customer have to pay 475 to 500 rupees. How can a customer knows about the complaint. It is the duty of the service person to come and check. After that a customer can decide whether to repair it or not. Now to just come and check how yiu can charge a customer. Its totally unfair...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — service technician charged 5000 rs and didn't turn up for the service

 Indira BE on Feb 25, 2019
Last week I called Whirlpool on[protected] and logged a call to service our washing machine. The technician came home and told that we need to replace the spare part and got 5000rs. we told him that we'll pay after the repair but he insisted to pay to buy the part. till now he dint turn up.
Please do call us on [protected] or [protected] with an update asap...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — whirlpool service centre poor response

 joicep on Feb 25, 2019
I have purchased whirlpool white magic washing machine for the dated of 28/07/2015 inf[protected]. At the time of installation person said all material installed properly. After two years at the bottom of machine water leakage happen and heavy noise come in the machine. I called whirlpool service centre. Engineer come and service my machine for the rs7970/-. But still problem not solved, same issue coming. Due to regarding this again approached service centre three times. But service engineer told me i have no time to visit your machine. Its response was very bad. Herewith i have attached all related...
Complaint comments  Read comments Complaint category Appliances

Whirlpool India — washing machine complaint not attended

 Gokulnath Natarajan on Feb 25, 2019
Whirlpool washing machine - serial no inf[protected]

I have been facing a problems with your service and even after repeated calls and followups with service center there has been no headway.

I have made a complaint for washing machine not working and i am getting an error ub vide bg[protected] dated 5/8/2018.

Service engineer inspected and told that the bearing has gone and the board is faulty and the same has to be replaced. When i showed him i have an amc contract, he immediately changed his stand and told that he will apply grease on the bearing and...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — whirlpool service cheating customers

 Sathya-76 on Feb 23, 2019
Very worst service.. 1.2 year before made complaint and after several follow-up service guys came taken the pats out with them.. After several follow-up. They said there are no. Spare stock in whirlpool which i bought 2.5 years before. Then after several follow-up they told they will give new machine due to unavailability of spare.. After several follow-up they informed they cannot replace with out bill and warranty card is not enough.. Just my time wasted for 1 year by calling support people.. Forwarded the mail conversation to whirlpool coo still no response.. Please do not buy any whirlpool product...
Complaint comments  Read comments [2]Complaint category Washing Machines

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