Whirlpool India Customer Care
Whirlpool India Ltd
Customer satisfaction rating: 22%
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1884
COMPLAINTS

Whirlpool India Customer Care

Whirlpool India Ltd

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Address
H.No 113/8 Model Town
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

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Toll-free:
up
44
down
6

Customer satisfaction rating
22%
Complaints
1884
Pending
451
Resolved
388
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Whirlpool India Complaints & Reviews

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Whirlpool India — Technician took money and hadn't arrived f

 Sambhavj on May 29, 2017
Sir/mam
I made a complaint of whirlpool fridge not working, technician of company from balaji refrigeration saharanpur(u.p.) arrived took advance of rs 500 on 12/5/2017 assuring us tomorrow they will fix it up and since had not arrived since then. neither technician nor company is responding and misbehaving with us.kindly look in the matter
R.k. jain...
Complaint comments  Read comments Complaint category Electronics & Appliances

Whirlpool India — Inefficient repair of refrigerator

 pravallika7398 on May 26, 2017
I called for repair of my refrigerator twice on 9/05/2017 and 20/05/2017. On the former date we were told that the deep frosting was not working properly due to inefficient working of the fan. Later we found out that the refrigerator was not cooling properly. We called on the latter date and the agent changed the part of the fridge which wasn't working. He took rs.2200 as charges. After 4 days we found out that the fridge wasn't cooling as expected. We tried to contact customer service number but we were told to wait and no other agents were sent....
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool India — Complaint no CN0417029122

 sivaramakrishnan1952 on May 23, 2017
I made complaint to set right my ac. On 26.04.2017. Without attending my complaint it was closed. How? Again i made complaint on 06.05.2017 vide no. Cn0517006959. So far none of your personnel attended to set right the repair. Is it fair to take so much time to rectify the defects. What is the use for keeping amc. Do needful atleast now. My cell no. 9600802508. Sivaramakrishnan...
Complaint comments  Read comments [1]Complaint category Products & Services

Whirlpool India — Wrong interpretation of microwave problem

 mitulpal on May 23, 2017
This is to bring to your notice about incompetent service providers you send and the massive loss that we have suffered because of his inexperience. On the 5th of april 2017 we had placed a service order (Satisfaction code 275 for sr numbe bg0417003224) for our whirlpool microwave which had stopped functioning all of a sudden. We particularly asked for a company personnel as we did not want to show a local electrician who could misguide as. The person who arrived from vibrant techno services came and after checking declared that the mother board is not working. This would incur a cost of around...
Complaint comments  Read comments Complaint category Electronics & Appliances

Whirlpool India — Back out from post sales service

 jaypee.rakesh on May 22, 2017
We bought a ro of whirlpool minerala 8.5 ltr, in month of oct 2016 on online (Diwali offer) that time there were offer of comprehensive warranty of product for one year means complete warranty of membrane and filter.

In the may 2017, there was an issue in ro so your technician came and changed pre filter and we paid 450/- for that. Next day again issues arise then your technician say need to change internal filter and the customer has to pay for it.

Then we call to your service center i told them why your technician asking for money for replacing filter when the filter...
Complaint comments  Read comments Complaint category Utility Services

Whirlpool India — Worst services and bad product

 saquib.umar on May 22, 2017
Hello ;

Hope you are doing good!
I have no solution to my issues as now after service done by whirlpool service centre they had damaged my washing machine completely rather to eliminate issue.

Now its tub broken out and it was full of grease when it was delivered to me from service center. This grease cause to damage my cloth when it spin drum then its spread all over drum and damage costly cloth. However grease clean by myself from inside the steel drum but this grease was used on suspension road and outer part of drum wheich cant bee seen from naked eye....
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — Issue with the service engineer and his resolution

 madhanraj3182@gmail.com on May 18, 2017
Hello, I am from Chennai living near by Nanganallur/Madipakkam. I have a 4 years old Whirlpool washing machine, it has got problem, i called the customer care number (Complaint number- PR2200100230) and they arranged a service center guy to attend the problem, the next day a person from the service center came and told that the issue is with the electronic board which is at the top hence he told that he will either try to service the electronic board or will replace with the new board and we said ok to it and after 2 days he came with a board and replaced with the old one in the machine and it was...
Complaint comments  Read comments [1]Complaint category Washing Machines

Whirlpool India — My refrigerator not working please send your mechanic. The refrigerator with warranty

 nkmohanty on May 18, 2017
I have purchased a refrigerator in the name of my wife namely puspanjali mohanty from m/s sahoo agencies vide invoice no. A00250 dt.11.03.2013.
The details of refrigerator as under:

I) product description: whi im230fu roy5s sapphex
Ii) sr no. Inc143623261

The above fridge is not working since last 16.05.2017. You are requested to kindly arrange to repair the same. My address is: behind police station, at /po: banarpal, dist:angul, odisha, pin:759128, my mob no.9861067844 and alternative mob no.8093190492. Pl treat this urgent....
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool India — Refrigerator single door

 surendra70 on May 17, 2017
I am very sorry to file my same complaint for the door of my refrigerator again and again but at the same time feel sorry for the poor service being provided by whirlpool. Today again i got the call from service center and the concerned gentleman advised me to get the part repaired as new part is not available from company. My main concern is that a part which is made of plastic can not be repaired effectively and it will not work at the site which moves may times a day. so I refused to get it repaired . My request to company is kindly get the effective solution for my problem asap so that i can...
Complaint comments  Read comments [1]Complaint category Refrigerators

Whirlpool — Window ac and fridge

 Sudha Chandran on May 16, 2017
I bought a whirlpool fridge and 3 windows ac. Though the products are good but if it gives any problem, the service centres (3rd party) folks are unprofessional and always look out for replacing components so that they can make easy money. I complained about my fridge icing in the lower part (Vegetable) and they sent a mechanic ashok m # 07840097025 and said thermostat is not working and replaced it for inr 2300/- and said fridge is working now. He even open the freezer and have shown me fan which is fitted there which was intact and he couldn't find any issue with the fan at that point in...
Complaint comments  Read comments [2]Complaint category Refrigerators

Whirlpool India — Failure to repair a microwave oven

 drbishan on May 15, 2017
Dear Sir,

It seems that Whirlpool India is more eager to sell products than provide proper service. So, as an inevitable consequence to this kind of behaviour, people like us remain as dissatisfied customers.

Just see my case.

After lodging a complaint, an engineer came to visit my problem on 26th April (KL10417024538). He told me that two parts need to be replaced. Please note that, I, at that time told him that I had lost my original receipt of purchase as the machine was nearly 5 years old.

The next day, 27th April, the service centre...
Complaint comments  Read comments Complaint category Electronics & Appliances

Whirlpool India — AC Noisy

 Shivtej Shinde on May 14, 2017
Very noisy indoor unit . I have been complaining about this from the first day of installation .There is no action taken till now .Moreover the service centre give customer the time of visit of technician.If customer is not available in that time slot don't expect service from them....
Complaint comments  Read comments Complaint category Electronics & Appliances

Whirlpool India — Cooling off whirlpool fridge

 Seeg on May 13, 2017
I had prob of cooling in fridge called customer care and they sent engg, he changed art and took money but prob was not resolved so i caled again and again but he is not answering my calls. Today again i caled customer care he is saying some other rob of gas choking... Idont understand... No body is bothering... Not gud......
Complaint comments  Read comments Complaint category Electronics & Appliances

Whirlpool India — Service Engineers at Jaipur centre are not so skilled to resolve the complaint

 Lokush on May 12, 2017
I registered complaint of noise while drying of clothes in WM on 04.04.2017.
Machine taken over to work shop and returned on 11.04.17, charged Rs 1465/ and cartage of Rs.500. When I used the machine on 12.04.17 the water intake was not working and overflowing.
I called​ to work shop, but not responded then I registered complaint again on 21.04.17. service engineer attended the call on 24.04.17 and turned back to send his senior. On 28.04.17 Service engineer repplaced censor for Rs.850/ without
resolving this issue.
The WM is out of order on date.
I have made...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — Whirlpool refrigerator. exchange.

 Govindraj Dasari on May 11, 2017
Please provide another fridge because which we purchased on 2010 at Honnavar U.K district is not working now details arr in photo. my email address is govindrajdasari@gmail.com...
Complaint comments  Read comments Complaint category Electronics & Appliances

Whirlpool India — Whirlpool AC White [Resolved]

 shivanshu74 on May 10, 2017
Good Day,

Please note that i have purchased a whirpool white AC and the customer services is not at all helpful. Now everyone is just a trouble for me. I don't need any help and i don't have the energy to explain anything.

The piece was defective. While taking money they took the payment instantly and did everything in 24 hours and now everyone is trying to explain me the procedures and saying it will take 10-20 days to replace the unit.

I need my money back or the item replaced else i would have no choice but for lodge a formal complaint in Consumer...
Complaint comments  Read comments Complaint category Electronics & Appliances

Whirlpool India — Electric oven

 Sooryan Ddhdd on May 10, 2017
Microwave oven purchased 2 years back is now not working.and i complainted to our local distributer days back and no reply so far...
Complaint comments  Read comments Complaint category Other

Whirlpool India — Cooling not working

 Raj144 on May 9, 2017
We bought a Whirlpool refrigerator on 20th April 2015 from Pai International, Hubballi, Karnataka. Bill No. 0324384.(20150 292 K 313D Proton Royal Alpha Steel).

We noticed that the cooling has stopped since last two days and hence got in touch with the service center. The technician said that the compressor has to be replaced.

We were told at the time of purchase that it had 10 years warranty. Now the technician here is saying that the warranty lasts for 5 years only. Also, he is saying that we will have to pay Rs. 2250 for filling the gas and Rs. 450 as service charge....
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool India — Protton refrigerator, plsss don't buy, pathetic product and service

 Sangram R C on May 7, 2017
Bought a whirlpool Refrigerator 7 Months Back it was an Protton One, All of Sudden the refrigerator Stopped working, registered a complaint as it was under warranty, service engineer is confused with the problem, says may be compressor is damaged and require additional days to ask it from the head office. no sure answer from engineer, very bad service, imagine in torching heat of May above 40 deg without a refrigerator.

here are so many complains abt the compressor getting damaged with he Warranty period, i Smell a foul Play by the company, selling defective pieces.

They...
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool India — Water Purifier / senior supervisor assigned to my ticket says product on the whirlpool website shown is wrong/old

 Mir Zamin Hussain on May 6, 2017
HI, This is Mir Zamin Hussain . I raised a ticket with whirlphool customer care to service my my water purifier .
Technician visited and suggested with 2 options

1) All the filters to be replace
Or
2) exchange and go with the new model.

I preferred to go with the exchange option and requested technicely engineer to go withthe new model

Inbetween i went to whirlphool website and saw minerala 90 platinium and platinum plus.as I liked themy I requested to go with minerala 90 platinum.

However technical person brought...
Complaint comments  Read comments [1]Complaint category Other

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Inefficient repair of refrigerator
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