Whirlpool India Customer Care
Whirlpool India Ltd
Customer satisfaction rating: 24%
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2030
COMPLAINTS

Whirlpool India Customer Care

Whirlpool India Ltd

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Address
H.No 113/8 Model Town
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
56
down
14

Customer satisfaction rating
24%
Complaints
2030
Pending
30
Resolved
475
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So far so good - The company responded to our notifications and is working on resolving complaints.

Whirlpool India Complaints & Reviews

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Whirlpool India — scam in service

 Raviprakash M on Jan 20, 2018
Only while spinning heavy noise is coming. Today at 1.30PM Whirlpool technician by name Mr.D.Yuvaraj ([protected]) addressed the service request (CN[protected], and he told water went into barring due to that noise is coming. He put 1200 grams(12 packets) of whirlpool scalegon powder in washing machine and charged me Rs.2, 160/- for this. He left my home by telling that few more service call I have to address, while return back to office Will come and take your machine to service center for repair. I don't have hope that he will address again my issue. I am requesting you people, please assign this...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — washing machine fully automatic front loading

 Navin Sangal on Jan 19, 2018
This is to state that i had bought a whirlpool washing machine fully automatic front loading sports 6th sense, few years back only and the lock of the door has got spoiled, due to which the machine is lying nonfunctional,
I have been continuously, calling up the customer care, the service engineers have come, but every time the have the same excuse that the company doesn't have the spare parts with them, and we are helpless...
Can some one explain if the company has made a product how can they say that the spare parts are unavailable with them.
If that is the case either they...
Complaint comments  Read comments Complaint category Appliances

Whirlpool India — front loading fully automatic washing machine

 Navin Sangal on Jan 18, 2018
This is to make all the public aware of the fact that
I had bought whirlpool sports 6 model a front loading fully automatic washing machine, few years back,
The door lock of the machine got broken,
It is very shameful to state that in spite of several reminders and complains with customer services, the company servicing engineers have been visiting since past few months, but very surprisingly that the company doesn't have the spare part, due to which the machine is lying and not of any use.
Can someone explain what should i do with this non functional washing machine,...
Complaint comments  Read comments Complaint category Appliances

Whirlpool India — sr number : dl0118009256

 ChitreshJ on Jan 17, 2018
Dear team,

I have registered subject complaint on saturday, jan 13th for my top load washing machine which is out of warranty.

Ram kumar visited and suggested to get the tsp replaced and dealing done for 5200 and 2200 respectively.

Machine was picked up on same day by cool care enterprise and delivered on jan 16th evening.

When used for the first time, we found that bar is not moving but the 1-2 1-2 sound is still coming.

Today morning i have called them at their mobile number and explained the problem. Since then they are...
Complaint comments  Read comments Complaint category Electronics & Appliances

Whirlpool India — washing machine - white magic

 bapiji on Jan 12, 2018
Wbite magic purchased in feb 2016 with 2 years warranty and 2 yrs extended warranty.
Machine not working properly (Wet clothes, spin with noise, vibrations etc)
2 complains, reported ok performance without any repairs.
Problem persists
And increased as the time passes by.
I m told there is a problem with the motor of the equipment and needs to be repaired...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — customer service technician not resolving the problem /totally irresponsible [Resolved]

 Parvs on Jan 9, 2018
I have submitted a service request hd[protected] on 21st dec for a complaint in my microwave touchpad (Few keys of touchpad were not working properly). They sent a technician named chandrasekhar and he told he will come with a new touchpad. But he couldn't resolve the issue even after trying for long time on his next visit. He then told pcb needs to be changed. After his trial n error my microwave had more problems. None of the keys were working properly. And that technician was not even attending my call. So again i complained to hyderabad whirlpool service centre. They send another senior technician...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Whirlpool India — microwave not working

 sanjeev goyal patiala on Jan 6, 2018
My self sanjeev goyal, i bought one microwave from very bad company of india called whirlphool india, which was the bigest mistake. Two time the product stop working, two time company is not able to repair the product, they change the product once after taking money, second time it is not working since last four to five month, they aggry to change while saying that the new bill will come to you the gurranty of bill will be start form current date, but at the time of delivery they are sending product to me on the chhalan of service center without bill and without gurranty, very bad commitment form...
Complaint comments  Read comments Complaint category Electronics & Appliances

Whirlpool India — whirlpool pcb replacement cost

 Shweta57 on Dec 25, 2017
This complaint is regarding whirlpool washing machine pcb repair cost.

I called the engineer as my machine was not working, he checked the same and confirmed that there is a problem with pcb mother board and repair price is 3200/-, replacement price is 5300 /-

Can you please confirm that what is pcb repair and replacement cost for whirlpool washing machine whitemagic 123 651si?...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — whirlpool refrigerator double door.. not working properly.. having a lot of noise instead of having new technology.. [Resolved]

 Bhavika Jarwani on Dec 25, 2017
We are not getting fine products from whirlpool.. Within 7 days our refrigerator is not working even after visit of technician 2 times it's not working and having technical issues they are denying... Not to get replacement... Even our mediator is not responding worst services of vijay sales ashram road ahmedabad... We are buying new product to decrease our problems.....
Complaint comments  Read comments [2]Complaint category Products & Services

Whirlpool India — untrained engineer of whirlpool damaged my whole fitting of copper cooling pipes

 Pankajkumarmehndiratta@gmail.com on Dec 9, 2017
Yesterday engineer of whirlpool came for dis-installation of ac, he instead of opening simple nut damaged the whole copper pipes and cable fitting., i was getting refund if faulty ac, their engineer as a revenge damaged my personal pipe and fittings.
The attitude of service team is very unprofessional and rude, as per them customer is wrong and their engineers are perfect....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Whirlpool India — whirlpool washing machine - "whitemagic pro 700s" - frequent pcb failures

 Pandurengan Nagarajan on Dec 9, 2017
We had purchased the above washing machine (Sl. No. [protected]- model 11582) on 25/06/2011.
Our machine had frequent failures on pcbs.

Failed so far three times -

First incident replaced with amc and recent two incidents were not captured within amc scheme.

Second incident 05/05/2017- high end pcb has been replaced at the cost of rs 4850 by your authorized service partner (A. S. Associates, ecr road kottivakkam, chennai)

Third incident 08/12/2017- mid end pcb and inlet valve has been replaced at the cost of rs 7000 by the same...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — whirlpool minerala ultra ro+uv +uf//damaged product given

 Vivek Nautiyal on Dec 7, 2017
I bought Minerala Ultra Water Filter one of the most demanding water filter in the market on 15 October 2017 as a Diwali celebration gift for my parents who are old and live alone in the house. We lodged the request for it's installation on the next day i.e. 16 October 2017 for which the installation was made by service engineer on 20 October 2017.

Just next day of it's installation the filter stopped working for 3 days as it's charging socket was not supplying current to the filter and the same day evening it suddenly started working with all stored water in it started getting overflowed...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Whirlpool India — not attending to complaint [Resolved]

 rbimal on Dec 7, 2017
Hi, my whirlpool washing machine (Under amc) stopped working in a couple of weeks after replacing the motherboard. There was water leakage from the bottom just before the machine went dead. Immediately i lodged a complaint to the customer care on nov 2 and there after in a span of almost a month, 4 times service persons visited my apartment until they realised it was just a broken fuse. They replaced the fuse and charged rs 200 as fuse is not covered under amc. When i asked about the water leakage issue, the technician said it is rectified and subsequently, closed the case. But the same day, when...
Complaint comments  Read comments Complaint category Electronics & Appliances

Whirlpool India — kitchen chimney / hood service - whirlpool india doesn't even know the meaning of customer care

 Yagya Dutt on Dec 5, 2017
Called up whirlpool customer care on 3rd december 2017 for the service of my whirlpool chimney / hood and was assured of the same by 4th december. No body called for the whole day on 04th dec, i called the customer care again on 05th dec and was told that a call back is being arranged in the next few minutes.

Waited for approx 03 hours but to no avail and called the customer care again and was given the number of a whirlpool employee mr bhawesh singh who connected me to mr mahto who seems to be taking care of the customer service.

Mr mahto told me that he will be calling...
Complaint comments  Read comments [1]Complaint category Refrigerators

Whirlpool India — water purifier change of flc

 cbpandiya on Dec 2, 2017
Company post sale service is very poor, they discontinued models within three years and forced customers to purchase their new models. Changing filters are very costly, service person are very rude and misbehaving, they do not cooperate and not give number/ contact details even email id of higher authority, once you purchase it you will be only ram bharose
There will be no person to look after you, your views will not be considered, these people are very adamant
I purchased one water purifier on insistence of dealer, i was of the opinion to purchase of reputed company kent / aquaguard...
Complaint comments  Read comments Complaint category Appliances

Whirlpool India — refrigerator defective no support from company

 Nitin Kumar Goyal on Nov 29, 2017
I have bought refrigerator in aug-17 and it got defected 3 times in 2 months, 3rd time 4 times technician and was not able to ascertain the problem, since last month company is saying we will replace your refrigerator and i getting false commitments, even company people mis-behaves during call and no response. I am suffering even investing amount in new refrigerator, now they are pressurizing to withdraw the complaint.

If company like whirlpool is plundering in 2 months than what will happen later because they are selling with warranty of 10 years, in that situation customer will...
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool India — they submit improper bill (without gst) after service

 Haradhan Show on Nov 26, 2017
I called whirlpool service to solve the problem of my washing machine (Complaint no - kl[protected]). The whirlpool india send their service partner namely "om sales & service" 839/1, sarat chatterjee road, belepole, howrah-711104. Mobile no [protected]/[protected]. They provide service & claim rs-5070.00 for materials replacement and rs.400.00 for service charge. I paid them both amount to the service engineer. When i claim the bill he provide an improper bill to me. The bill do not have gst number. I think it is cheating not only for me also to our govt....
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — white magic 650sdi washing machine

 viswanath pothula on Nov 23, 2017
This complaint is regarding whirlpool washing machine pcb repair cost.

I called the engineer as my machine was not working, he checked the same and confirmed that there is a problem with pcb mother board and replacement price is 3900 /-

Can you please confirm that what is pcb repair and replacement cost for whirlpool washing machine whitemagic 650sdi?

Regards,
Viswanath...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — whirlpool ac 3d cool xtreme

 Pavan Kumar Gr on Nov 21, 2017
I have lodged the complaint for the smell coming from my ac. They came after a long follow-up call. After they went my ac wind throwing vent was closing and not opening. I have called whirlpool local authorized service center and they told don't lodge one more complaint and they will send executive immediately. But when i called again manager said repair guy was busy in some thing else and we can't send. And i told i have to leave to home town tomorrow and send it at least today. Then manager reply was any way you are leaving tomorrow to your home town, so today adjust with fan. Once you come back...
Complaint comments  Read comments Complaint category Appliances

Whirlpool India — reciprocation against my complaint

 Sindhu Vinid on Nov 17, 2017
After registering complaint in this site.yesterday local service people come and check the m/c They have changed 6parts !!!?? in the machine now it's running well but I will update in this site if any complaints occur further.

Important news is i have paid 4000rs for this process and now they have extended my warranty for further one year and they said this 4000rs is for this one year AMC

Let us hope best and update you further how my leading brand washing machine works smoothly,...
Complaint comments  Read comments Complaint category Washing Machines

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