Whirlpool India Customer Care
Whirlpool India Ltd
Customer satisfaction rating: 23%
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1919
COMPLAINTS

Whirlpool India Customer Care

Whirlpool India Ltd

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Address
H.No 113/8 Model Town
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

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48
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11

Customer satisfaction rating
23%
Complaints
1919
Pending
55
Resolved
425
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So far so good - The company responded to our notifications and is working on resolving complaints.

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Whirlpool India Complaints & Reviews

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Whirlpool India — amc issue

 Vinod Chauhan Gbz on Jul 22, 2017
Dear whirlpool,

I have taken amc of my two fully automatic machine on dated 14/07/17. Unfortunately one of my machine stopped working on 22nd july and we lodge complain with whirlpool. To our surprise, the technician visited my residence told me that your amc is not punched so we will not repair this and punching process will take 21 days time. I immediately spoken to customer care guy and they gave me number of mr. Pramod from parihaar enterprise. When i spoke to this guy, he told me that machine can't repair. When i mentioned that whirlpool policy is not good and as a customer...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Whirlpool India — loot made in the name of repairing washing machine

 DrDeepesh Awasthi on Jul 22, 2017
I purchased a washing machine, whirlpool make. For few days it worked perfectly fine. After sometime it suffered a problem and from there my agony of #harassment started. I made a complaint through customer care and a service engineer came to inspect the machine. The service engineer inspected the washing machine and told me that the spin motor is not working as it got short-circuited. For the correction of the fault, he recommended us to get the spin motor and drive assembly set changed. After replacing the parts he demonstrated me that the machine drier is now functional and working properly....
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — I have not received my fridge from last 4 month

 Arihantrokz on Jul 20, 2017
My complain is closed in wirlpool care but they are not sending my fridge to me back. I have called many times in care and also to all india customer care but its alot disapointing that no one is giving response is it the way company deal with customer.. Conplain is registered frim my no 9179931111.. Alternate cont no 8719931111.

Service centre name sharon electronics...
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool India — whirlpool simply pathetic company and worst services - never choose whirlpool

 Phire Dekha on Jul 17, 2017
One of the worst and pathetic experience with whirlpool washing machine. Never ever buy whirlpool washing machine go for lg. Let me tell a bit what happened with me

I had purchased a fully automatic whirlpool washing machine model 700h on 2012.

Since then i am having worse experience with the whirlpool machine.

Till now, three times the motherboard of this model changed. After each one year, machine used to stop working and after service request representative used to come and say there is no way but to change the motherboard which costs more than 3.5k...
Complaint comments  Read comments [1]Complaint category Washing Machines

Whirlpool India — cheating with customer and non repair

 Ajay Bararia on Jul 17, 2017
Hi,
We had called whirlpool people for service centre and they have sent people for service, they had visited and changed few spares charged rs.2900/- and within a day it remained in same old condition.
We had than launched the complain once again and now they say we had not serviced at all, people visited was from other company and we will not do the service. We are just running behind from may month. Mr naveen from the company is not responding and so is his technician....
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool India — cheating done by bharadwaj service ghaziabad (whirlpool authorize service center).

 pinkrishi on Jul 17, 2017
I purchased a washing machine whirlpool white magic fully automatic top load in 2010.in 2015 there was some problem in pcb so i registered a complaint and got it replaced by paying rs 3500.
Last month again there was same problem and i registered complaint on 10/06/2017. Service engineer alok sharma (8527193389) from bharadwaj service ghaziabad visited and told me that pcb is defected. When i mentioned it was replaced last year check it once again then after checking he replied pcb is ok gear box is defected and it requires msp+tsp and it will cost me rs 5200 and machine will be returned...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — microwave solo [Resolved]

 astroaditya on Jul 15, 2017
This is to bring to your attention of the poor quality of the service received for my whirlpool solo microwave model no. 50002, serial no. Cnc144001713. I purchased the amc of the said microwave on 4 july 2017 and the same is valid till 3 july 2018. (Bill of microwave and amc attached below in the mail)

Last night, i. E. On 14 july 2017, upon heating the food loud noise started coming from microwave along with a burning smell. I got afraid and quickly switched off the microwave.

Today morning i called your customer care service no. 1800 208 1800. And they told me that...
Complaint comments  Read comments Complaint category Appliances

Whirlpool India — Whirlpool refrigerator repair _ grievance

 Vidya_akkireddy on Jul 14, 2017
I have been facing repeat issue with the refrigerator since september 2016.

The problem was on water leakage from the front due to defrost failure. It first occurred on 18 september 2016 and after checking by technicians the coir board pcb was replaced on 15 october 2016 and i was charged rs 5000 (Rs 4550 (Components) +450 (Visiting charge).
The issue repeated in december when i had to again shut down the refrigerator for 2 days and the defrost and drain pipe was checked and cleaned. The same issue happened again in june i filed a complaint on 25 june (Gb0617014686) where...
Complaint comments  Read comments Complaint category Electronics & Appliances

Whirlpool India — Complaint No. AH0717005377

 Chaudhary1984 on Jul 12, 2017
Hi,

I made a complaint on 26th July 2017, regarding Whirlpool washing machine wash and Spin function not working.

I am struggling to resolve the issue for my whirlpool washing machine from last 20 days. Engineer visited multiple times but issue not get resolved.

Please look into the matter seriously & take necessary action ASAP!...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — Whirlpool wrong voltage stabilizer for 360 washing machines

 ganesan b on Jul 11, 2017
Am having a 360 washing machine and had a voltage problem. So service man came and repaired the machine. Also he advised us to take the whirlpool voltage stabilizer. The given voltage stabilizer was not suitable for 360 washing machine. So we asked for a refund. We have raised a complaint in the whirlpool customer care about the same but no response. Can anyone look into this issue....
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool — Magic gold/ Faulty product and replacement

 Sukhjit Singh86 on Jul 9, 2017
We purchased a window ac (1.5 ton) on 18/06/2017 from DK Electronics (samrala chowk Ludhiana). After installation, what we observed there was not proper cooling in the room and same we had conveyed to seller and service centre. Technician came and checked ac and found something wrong. Next day service centre people took AC to service centre, filled gas and reinstalled AC at our home on trial basis. But the problem was persisting. Then service centre filed a complaint (CH0167006634) and ensured us that, AC will be replaced within 10 days, But AC has not been delivered till now. We are taking follow...
Complaint comments  Read comments Complaint category Appliances

Whirlpool Refrigerator — Fridge damage replace new fridge

 Mettu Vamshi on Jul 8, 2017
I mettu ramalingam, ADD- 8-2-293/150/b, sv nagar, rd#14, banjarahills, hyd-34.
I recently buy a new refrigerator on 30.06.2017 from Bajaj electronics panjagutta but the refrigerator which delivered was damaged i registerd a complaint last one week but no response from complaint service i just wanna suggest the people not to buy a whirlpool brands replace the refrigerator as soon as possible ..or return the money back.. Thanks...
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool India — Washing Machine PCB Repair Cost

 aashutosh.gupta on Jul 7, 2017
Hi,

This complaint is regarding Whirlpool washing machine PCB repair cost.

I called the engineer as my machine was not working, he checked the same and confirmed that there is a problem with PCB mother board and repair price is 2200/-, Replacement price is 4200 /-

can you please confirm that what is PCB repair and replacement cost for Whirlpool washing machine whitemagic 123 651Si?

Thanks
Ashutosh...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — Washing Machine Repair - Whirlpool Cheated Me!

 Vinay Kumar Setty on Jul 5, 2017
I had a problem with my front load washing machine and raised a complaint with Whirlpool Customer Care Center in November' 2016. The technicians arrived, checked the machine and informed that machine is out of warranty and board needs to be replaced. I went ahead and it costed me 5000+. In few days time I faced same problem and this time they replaced Wiring which costed me 2000+. They told that servicing the machine would improve performance and resolve any other issues and I went ahead as it was an advise from Whirlpool Technicians. Total of 11000+ Spent. They say that they are authorized partners...
Complaint comments  Read comments [1]Complaint category Washing Machines

Whirlpool India — No Cooling in Fridge after part change

 binarysoft123 on Jul 4, 2017
We made a service request to Whirlpool India on 13/06/2017 vide Service Request No. 11798. The service engineer visited our place and changed a Module for Rs.5115/-. On the very next day we again had the same issues. There was no cooling. I again made a service request vide SR No. 14469 and this time service engineer visited, he installed an old module which worked fine again for couple of days but issue still existed. He put the module that we purchased and said that he has no idea what's the issue.

Now the current situation is that our refrigerator is still not working this is making...
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool India — Whirlpool explore 855 lew - dead in 2 years

 Subhajit Mukherjee on Jul 3, 2017
Whirlpool EXPLORE 855 LEW is Dead in 2 years - we have used the washing machine with full care and now just in 2 years the PCB is gone and the frame plastic is cracking. The service person says - this is due to cockroaches. Interesting to know this. Happened today. they as asking for 7000 to replace the PCB.
Saying Mother board problem

Whirlpool agents are not professional and only wants to make money....
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — Deficiency in service

 Sisodia13 on Jul 1, 2017
Ichouhan satvinder singh sisodia is practising advocate at punjab and haryana high court chandigarh since last 15 years and customer of your product as i purchased whirlpool doble door fridge in 2012 and on February 2017 their is cooling problem and ice formation .. i requested for checkup at customer care...engineer visited and advised for compressor change...on his advise compressor is changed for rupees about 9000 /- and it is assured that cooling problem will not be there now, but the cooling problem remained same ...the detail of compressor is attached with this complaint ..many time i called...
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool India — Water Purifier

 vijay2603 on Jul 3, 2017
Water purifier not working since 23rd march and i filed complains more than 20 times but they are not sorting my problem out.They only give a false commitment .If they dont have a part available for a particular product why they sale it and say its world best product. We have break our nails on daily basis to get purified water.Take a BOW whirlpool...
Complaint comments  Read comments Complaint category Appliances

Whirlpool India — Double door refrigerator complaint

 ankushrkgarg on Jun 27, 2017
I purchased whirlpool refrigerator in may 2013. There is problem in defroze timer and bio metal. Since then i have changed these parts 5 times, 3 times from whirlpool company and 2 times from outside agency. Now i am fed up from this product. Is there any permanent solution or what should i do with this refrigerator. Even the persons attending the complaint admits that this is permanent problem with whirlpool and company does not provide any permanent solution for it....
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool India — Regarding defective product

 nishantgargadv on Jun 26, 2017
I have purchased the whirlpool refrigerator neo ic375 royal 5s, 1pcs of rs 36000/- with bill no.- 5a/644 dt.: 06th may 2014, from m/s r. K. Marketing, sanjay place, agra.
After 10 days of purchasing the product it stop working as it was not making the ice in freezer. I have made the complaint after 10 days of purchase then they send the member to look they told that your cooling fan is not working, they change it & told that now it is ok after six month i have made the same complain regarding the same problem they told it is because of too hot days it is not working, again i have made the...
Complaint comments  Read comments Complaint category Refrigerators

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