Whirlpool India Customer Care
Whirlpool India Ltd
Customer satisfaction rating: 30%
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2102
COMPLAINTS

Whirlpool India Customer Care

Whirlpool India Ltd

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Address
H.No 113/8 Model Town
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
80
down
33

Customer satisfaction rating
30%
Complaints
2102
Pending
41
Resolved
626
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So far so good - The company responded to our notifications and is working on resolving complaints.

Whirlpool India Complaints & Reviews

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Whirlpool India — spare parts shortage

 hanselxavier on Nov 15, 2018
We have a thick fan of whirlpool products. 3 months before our whirlpool washing machine has complaint. we have contact the service center at alleppey, and they are checked the machine on 6/9/18 and told the washing motor has complaint. and they are inform me the motor was out of stock and wait 1-2 weeks.
But till now our washing machine is stuck on their floor.
We contact continuously and the service peoples says the parts is not came.
I think they haven't any responsibility for solve the problem.Our family have 4 children and 6 adult peoples.All are working peoples and students...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — pcb replacement

 Laxman N on Nov 11, 2018
Hi,

This complaint is regarding whirlpool washing machine pcb repair cost.

I called the engineer as my machine was not working, he checked the same and confirmed that there is a problem with pcb mother board replacement price is 4500 /- plus labour charges

Can you please confirm that what is pcb repair and replacement cost for whirlpool washing machine whitemagic 123 651si?

Big issue of pcb replacement / repair.

Thanks...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — washing machine bloomwash 360

 rravissh on Nov 10, 2018
Date of incident: 11/10/2018
Date of purchase: nov 3, 2018
We bought whirlpool bloomwash 360 degree pro from viveks showroom in kandanchavadi. We were delivered an old make called bloomwash 360 degree. The machine we expected was bloomwash 360 degree pro. The outer box had the name as pro but the machine doesnt have the name pro on the top panel. The pamplet had the name as pro. The bill also had it as pro. But the machine inside the packing doesnt have that word at all. We understand that we have been cheated. We are sent the old model with a box display having the new model name....
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — washer 360 bloomwash

 raghavkamalgupta on Nov 8, 2018
Please refer to my earlier complaint which the company has unilaterally declared as resolved.
I complained to consumer complaints .in on 16/9/2018regarding Whirlpool Washer-DL [protected] which had many problems.After a few days someone from Whirlpool called me to enquire about it, I explained to him in detail the difficulty faced by me. He then sent Mr. Joginder Singh to check it.He checked and found that that the water level sensor was defective and so he changed it.One problem was partially solved but other remained so he recommended that the washer may be changed.Mr. Puneet sent another...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — washing machine fully automatic is fluttering [Resolved]

 dhawa055 on Nov 5, 2018
I bought a fully automatic 7.0 kg whirlpool washing machine last month. While washing the cloths i noticed that the machine is fluttering violently when it is spinning. There is a huge vibration and abnormal sound too. The matter was reported to the customer care. Technicians came but did nothing. It seems that there is a manufacturing defect in this machine. Please do the needful....
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — regarding noise in refrigerator

 vishal kumar mahajan on Nov 3, 2018
I submitted my complaint on sept.2018 within warranty period. Company engineer mandeep singh (Ph-[protected]) came, but during his stay there was no noise from refrigerator. Then he told me when ever noise is came call me. After that when noise is came i called him so many times but till date he did not visit to resolve the complaint. Pls do the needful and resolve my issue.

From
Vishal kumar
H. No-112/18
Back side police line
Nangal kotli
Gurdaspur (Pb) 143521
Mob-[protected]...
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool India — whirlpool master mind refrigerator

 kuttur2003 on Nov 1, 2018
I bought new whirlpool refrigerator on may 2010.. Just before warranty period getting over there was complaint about the cooling and the service agent got it repaired for which i paid around rs. 2, 400/-. Now the refrigerator is not cooling at all and it seems some board has to be replaced which cost.. So my complaint is why such a cheqp quality product.. Which cannot work properly even for 8 years period....
Complaint comments  Read comments Complaint category Appliances

Whirlpool India — refrigerator 263 litre proton model

 Goutam583 on Oct 31, 2018
Purchase the refrigerator with 3 door on april 2018 and used for one week. After that we went out of town for six months and we switched off the refrigerator. After returning when we started the refrigerator it was not colling even after keeping the refrigerator on for the whole night. We lodged complain and then the service person came and told the refrigerator has got chocked. And after one day he again visited with the required parts to fix and worked for almost 3 hours it's started cooling but after 15 mins its stopped cooling. And he told us to keep the refrigerator off for two hours and the...
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool India — whirlpool care is fake and they are thief

 sajan sharma166 on Oct 30, 2018
Your company is totaly a fake they dont know how to talk with custmore they are thief they send there worker and afternthey tell us person is not from company person from company looted us with rupees 10, 000 and now company is saying now he is not in company now what to we have given money and refrigerator is still not working...
Complaint comments  Read comments Complaint category Electronics & Appliances

Whirlpool India — dead product sold by retailer nutan electronics and no service by whirlpool service center and green dust service centre

 Abhishake Kapoor on Oct 29, 2018
Dear Sir,

I am writing this mail after I got fed up doing daily complaints with Retails shop where I had purchased the Whirlpool Refrigerator, this thing i never expected to have after purchasing a product of such a reputed company like you which is Whirlpool.

As per retailer the refrigerator was of second and was being under very good condition only fault was on the body with dents due to which it was sold under seconds.

But after one week only I realized that I was cheated and I even called up retailer so many times but there was no response, and after...
Complaint comments  Read comments [1]Complaint category Appliances

Whirlpool India — washing machine complaint is not taken

 Chugh S on Oct 28, 2018
I have washing machine nd it was in warranty period... I raised so many complain but no action... Now finally visited and saying warranty is over... Very very bad service at all. T they have time to call for warranty extension but every time i told pls repair my machine issue then i will think... But every time they told we are registering your issue and wi share with concerned department but nothing happen till warrant support period....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Whirlpool India — whirlpool mwo 25l crisp steam#37695

 nisarseethi on Oct 27, 2018
Bought on 26 dec 16 from bismi appliances kozhikode. Does not heat up on checking, the service representative told due to less voltage at wayanad, it is not getting heated. Now the oven has been shifted to kozhikode, still not getting heated. That shows that the problem is not voltage, but some technical fault. Till date the oven is not used, which is a waste of money. Request for necessary repairs/replacement please...
Complaint comments  Read comments Complaint category Appliances

Whirlpool India — incompetent technicians/ refurbished parts

 vanidkalra on Oct 27, 2018
Have been a loyal whirlpool customer for over past 25 years. However my experiences with your incompetent technicians over the past 7 months has left me regretting my decision to buy your products.
I have a fully automatic white magic washing machine purchased in 2010.
This year it started giving me problems in march with le code flashing and it not going beyond the wash cycle.
A technician from j k enterprises came and replaced various parts for 6435/-
Again i had problems in september and a technician from the same company came and replaced parts worth 2505/-
The...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — no response for service

 Sivakumar on Oct 27, 2018
Hi
I bought a front load washing machine from croma, new delhi during 2012. June, 2018 i shifted to hosur, tamilnadu. The machine is not working. Launched the complaint. Someone has visited and opened the top panel and told that the board is faulty. Will come back for repair. Since the. It’s in open condition and no one has turned back. I launched complaint at least 10 times. No use. I have sent the message to their md through messenger. He is also least bother. This is my last option. Hope some genuine guy from the brand will do the needful....
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — refrigerator 3 times same fault

 Vaibhavshukla on Oct 27, 2018
I purchased refrigerator in oct 2017 till than the refrigerator is not working properly and the refrigerator not giving cooling and ones changed compressor than again fault is doing that same problems than repair refrigerator now once again same fault. Thare are 3 times same fault in a year. And service man is also come late as 4 to 7 day so it's not a good so i want to change the refrigerator they said they are not possible in our policy so thay same fault 3 times in refrigerator in a year is possible...
Complaint comments  Read comments [1]Complaint category Refrigerators

Whirlpool India — whirlpool washing mechanic service issue

 Surya Mys on Oct 26, 2018
Hi,
This is chaitra from mysore karnataka i had as washing mechanic of whirplool which had a problem on last 7 months back i called whirlpool authorized service center srikasra services mysore and got repaired and they charged the bill amount of rs 3122 for bearing, starhub, oilseal s block, service charges, gst. Now i am getting the same problem technician visited and says the same parts to be replaced and says there is only 3 months warranty for the parts and says to take amc.
I request you to please rectify this please find the pic of service bill in attached file
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — aj services (whirlpool authorized service provider)

 ryan916 on Oct 24, 2018
Extremely poor service by aj services (Whirlpool's authorized service provider), the service personal from this service center don't visit the serviceable home even after multiple calls nor do they give a courtesy call 2 to 3 hours after a complaint has been registered on whirlpool's toll free number, and when the service personal do come to service the washing machines, they give excuses to change a part and are lazy enough to give even more excuses and postpone work saying it will get right by itself. Either get rid of such poor service providers or get them to provide a service that is worthy...
Complaint comments  Read comments Complaint category Appliances

Whirlpool — wrong service

 Karhik V on Oct 24, 2018
Water draining problem in top load washing machine
Sr no : cn[protected] dated 15.09.18
The complaint was attended only on 25.09.18 from β€œ sri sastha enterprises β€œ thoraipakkam, chennai – 97. The service person analysed and advised to change the drain motor for proper functioning of the machine. He said it would cost around rs 2500 (Inclusive of service charge). He guranteed 6 months for the new spare part and 1 month warranty for the service. Since i felt it was reasonable and changed as per his advice and paid rs 2407 on 25.09.18. (Bill copy attached)

Water...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — bad service by whirlpool service center

 jyotsnatyagi on Oct 23, 2018
Hi
I have logged a complaint for repair of my top loading washing machine on 09/10/2018 on the toll free no. [protected] and one of the person from service centre visited and checked the machine and charged rs 400 as service charges. The person told the pcb is not working and need to be repaired and will cost 1600 rs. He then took the pcb and got it repaired and fixed the machine and we gave 1600 rs. The machine did not work even for an hour after that and we again called the service person and since then we have been chasing them to get it fixed. They have fooled us by taking the charges...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — fully automatic washing machine top load

 Madhav Bhatt on Oct 18, 2018
Sir,
It is true that products of whirlpool are good, but unfortunately if something goes wrong, after sales service is very bad. I have lodged a complaint on 12.10.2018, your service engineer visited and told that a censor near motor will be changed, and the same will be changed tomorrow. Next day another engineer visited, checked thoroughly and told that previous engineer easy wrong, wiring and capesitor will be changed, asked to sent to service centre and to pay rs.500 in advance to tempo driver for to and fro charges. Machine was lying at service centre since 13.10.2018. Service engineer...
Complaint comments  Read comments Complaint category Electronics & Appliances

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