Whirlpool India Customer Care
Whirlpool India Ltd
Customer satisfaction rating: 19%
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1805
COMPLAINTS

Whirlpool India Customer Care

Whirlpool India Ltd

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Address
H.No 113/8 Model Town
Gurgaon
Gurgaon District
Haryana
India - 122001

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Customer satisfaction rating
19%
Complaints
1805
Pending
380
Resolved
317
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Whirlpool India Complaints & Reviews

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Whirlpool India — Whirlpool Stainwash Ultra 6.5 Kg Washing Machine

 ashok kumar de on Feb 28, 2017
On 25 Feb 2017 I bought the item from Bajaj Electronics in Hyderabad and I saw many scratches on its body. I told the shop for that. Having scratches on a brand new product is not at all desirable to us. We still did not even use it.
We were forced to buy it as the shop did not show us any alternatives to it like Stainwash 7.2 kg, Stainwash 6.5 kg red, Stainwash 6.5 kg Grey. It has only showed us Stainwash 6.5 kg Graphite and we were told there is not 7.2 kg, no other colors.
We always wanted to buy Stainwash 7.2 kg. But we were not told about it.Kindly replace it soon....
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — Whirlpool washing machine issue

 cajoshi83 on Feb 25, 2017
I want to give complaint against the quality of Whirlpool washing machine and the service that they are providing. I purchased this washing machine 6 years ago and it has gone for repair 7 times!! They charge Rs.458 as a visiting charge and if any part has to be replaced, it is charged extra. Also, they give only 30 days period as a warranty for this service charge and if we face any problem after 30 days, they again charge Rs.458. Lat month I registered my complaint twice within a span of 2 days and the executive visited and did something and problem got resolved. Now, just after 32 days, it has...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — Complain for brand & service of whirlpool washing machine

 shilpa patel on Feb 21, 2017
Dear Sir,
We had Purchased Fully Automatic 7.2 kg 360 Deg Bloomwash Whirlpool Brand washing machine on 12th october 2013.on 12th july 2016 the machine shows ss1 error during the spinning.So I had booked the complain in customer care.The customer care representative said this machine is not in warranty so you have to paid the visit charge & Repairing Expense.I had confirm to pay & on 15th july 2016 the technician came & he told that this is sensor error, the sensor must replace to resolve this problem.So I had told him to change the sensor & paid the visit charge & Repairing Charge also as...
Complaint comments  Read comments Complaint category Electronics & Appliances

Whirlpool India — MISSION PERFECTION Refregirator

 purush reddy on Feb 18, 2017
My Refrigerator was not working, So i made a complain to WhirlPool Service center, They have assigned the ticket to " MISSION PERFECTION", Shanthi Nagar. His name is "SYED( 9972792551 )" He came and told that some of the parts went bad and he replaced, he charged Rs 3, 100/- for that. This happend on 17/01/2017. In Less than a month i am seeing the problem again and he gave warranty card of 1 year and he is not responding now even after several calls.

Disappointed with whirlpool service.

Thanks
Purush...
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool India — Poor product

 LOKESH Sulibele on Feb 14, 2017
28th January 2017, I Complaint whirlpool service centre my AC is not working. 02-02-2017 they sent technician and told me some board problem two days it will solve.
Today 14-02-2017, still I am not get the service. This is service from whirlpool company. So pls refund the MY money, I will Go Another Company....
Complaint comments  Read comments Complaint category Products & Services

Whirlpool India — Authorized service centre is unable to fix fault even after charging rs.8900/- after three visits

 Sivapdy on Feb 13, 2017
My Whirlpool refrigerator which is just 23 months old had cooling fault and hence we logged service complaint to Authorized Service Centre M/s Perfect Cooling Systems, Puducherry on 25 Jan 2017. They visited on 25 Jan 2017 and changed the timer bimetal fuse and charged Rs.1900/- . Still the problem continued. Again on call they visited on 26 Jan 2017 and changed the stabilizer for Rs.3500/-. Still the problem continued. Again on call they visited on 31 Jan 2017 and changed the GNF Cooling coil with gas charging for Rs.3, 500/-. Still the problem continues. We are calling them on daily basis and...
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool India — Whirlpool wash machine

 manujain86 on Feb 10, 2017
Its very worst service by whirlpool meri machin m koi problem nahi thi keval demo ki jarurat thi bas isi ka mujh se charge liya gaya service staff k dwara m aaj k baad kabhi koi whirlpool ka product nahi lunga...
Complaint comments  Read comments Complaint category Electronics & Appliances

Whirlpool India — Whirlpool refrigerator - ff-350 elite repair complaint

 Amrit Malhotra on Feb 8, 2017
As there was no cooling in the refrigerator, i registered a complaint with customer care vide complaint no. Dl1016017928 on 24/10/2016. The technician from the authorized service centre visited and informed that :
1. The stabilizer is faulty and require immediate replacement. (Cost rs.1900/-)
2. Gas is choked and requires refilling. (Cost rs.1650/-)
3. Sensor faulty and requires replacement. (Cost rs.1650/-)
He advised to deposit the above cost along with visit fee of rs.510/- and guaranteed that the refrigerator will start smooth working after above job work. I deposited...
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool India — Whirpool service is worst and their service partner and company is not responsibly behaving

 Madhav Changala on Feb 8, 2017
Its fifth time rising complaint, First from this site.Actual problem is Defrost is not working properly, Called toll free number and raised complaint, They have sent one person, checked refrigerator and told simply sensor problem, it will cost 1700.. and mentioned 6 months warrently will be there.. so i paid total of 2050 rupees including 350 service/visiting charges. The bill gave in the name of "NEW COOL AIRCON SERVICES", when i asked why the bill is not in whirlpool name, he told that its their service partner servicing whirlpool company. I did n't see any improvement or performance, but that...
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool India — Harassment by unnecessary calls

 sam_boy on Feb 6, 2017
I have made a mistake of buying their washing machine some 3 years ago and paying its price till now firstly the product itself was problematic and got it replaced thrice even then it didnt worked fine for me so I stopped using it long back but I am getting calls on my number from their end for its amc from last 2 yrs despite making them clear every time that I no longer use that product and have no intention of buying any of their product ever but they keep on calling me every now and then from 011 44896000 unnecessarily and shamelessly, and I wrote mail to them and despite their assurances it...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — AMC payment made on 21st November 2016 but no update [Resolved]

 Kunal _Guha on Feb 6, 2017
I have purchased AMC on 21st November 2016 for my my Whirlpool Microwave oven Solo from whirlpool India on behalf of that i issued a cheque which has been debited from my account 2 months back. But there is no update regarding AMC from the company. I have called many times but none where solved. Every time i put a request they neither revert me anything nor they are doing anything. I have the proper proof of the receipt which i am going to attach. The company also forwarded me Mr. Aman (7503262525)number's who is the representative of Whirlpool India for AMC, but he is also taking it seriously....
Complaint comments  Read comments Complaint category Appliances

Whirlpool India — Refrigerator(model No-13332) service not satisfied and not working

 jaheerdeen on Feb 4, 2017
Name-Jaheerdeen
Contact No-9025111797
Address,
No-2 Ramya flats,
perumal kovil 3rd cross street,
mannurpet, Chennai-600050

I purchased four years back whirlpool refrigerator(model No-13332)in vasanth &co padi chennai-600050.. Now it's not working, I Complaint on 16-01-2017 whirlpool service center(Sri ragavendra servicekaranodai, chennai-600067 .After i complaint they are came on (16.01.2017 attend the problem they told some problem our refirigerator and i accept the change the spare refiled the gas level, Relay and dryer.Next day 17.01.2017...
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool India — New Unit

 LOKESH Sulibele on Feb 2, 2017
This is my second mail and Complaint :
Today ( 02-02-2017) Finally technician told Mother board damaged. I spoken with his incharge, his telling the solution is change the motherboard and it will take 3 or 4 days. Not possible to give a New Unit.
Finally, I don't won't these service from whirlpool. I won't New Unit ( Inner ). Otherwise I will Go Another Company...
Complaint comments  Read comments Complaint category Electronics & Appliances

Whirlpool India — Bad service e

 Lokeshsulibele2017@gmail.com on Jan 31, 2017
I purchased one month back whirlpool A/C in Pai international in Indiranagar. Now it's not working, I Complaint on 28-01-2017 whirlpool service centre ( SR code = BG0117015398).
After 4 days, still I am not get the Any call or service. When I called service centre giving irresponsible answer and talking loudly.
This is service from Ur Company. Really very bad service. Really after whirlpool purchased I became BIG POOL......
Complaint comments  Read comments Complaint category Electronics & Appliances

Whirlpool India — Top loading washing machine

 revasingh18@gmail.com on Jan 31, 2017
The product is a fully automatic top- loading washing machine. The machine has been posing problems since purchase and I want my problem to be addressed urgently and satisfactorily.
As soon as the purchase was made at the respective store, I did not like it and I requested the authorities to have it replaced but the store executives denied any replacement by providing a statement that the product would not be changed after its shipping to the customers address. So, I accepted the fact and reconciled with the same machine. From the day I started using the machine it is not functioning properly....
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — 360 bloom wash washing Machine

 CA Lalan Kumar on Jan 26, 2017
Due to poor quality of parts / defective technology in Washing Machine model, I have invited lots of troubles for me by purchasing 360 degree bloom wash Washing Machine. I purchase the referred Washing Machine on 16/03/2013. Just after passing of Warranty period of two years, its gear became defective. The Service Center people suggest me that in Service Center it will taken more than a month to replace it, so please get it repaired by our suggested mechanic. The referred mechanic replaced the gear immediately and he suggested me not to run the machine without very high water level and he also suggested...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — I am complaining about my whirlpool top loading washing machine

 revasingh18@gmail.com on Jan 26, 2017
Sir
This is in order to complaint regarding a washing machine I purchased on last diwali(2016) from your outlet Croma, Kamla Nagar, New delhi. The product is a fully automatic top- loading Whirlpool washing machine. The machine has been posing problems since purchase and I want my problem to be addressed urgently and satisfactorily.
As soon as the purchase was made at the respective store, I did not like it and I requested the authorities to have it replaced but the store executives denied any replacement by providing a statement that the product would not be changed after its shipping...
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — Refusing cheque payment

 Trilock chand on Jan 25, 2017
I repaired a washing machine from supreme electro-mech Pvt Ltd plot no 78 industrial area phase-2 Chandigarh. At the time of payment they are refusing to accept the payment through cheque and asking for penalty charges through cheque. They even don't return the defective material to us too.
The customer care executive Kavita .B don't have manners to talk with the customer. Please sort out problem or we have to file a consumer complaint....
Complaint comments  Read comments Complaint category Washing Machines

Whirlpool India — Refrigerator problem

 manishkumar.zh on Jan 19, 2017
Hi,

I am Manish Kumar from Patna, Bihar.
I purchased whirlpool refrigerator model - 70346 260 IMFRESH PRM HC 5S,
Color - Sliver Bliss,
S. No - INC161420756,
Gross volume - 245 liters,
Storage volume - 218 liters.


In my refrigerator some time water moisture comming full body since 8 months back but till now I am not getting any help full response. I complaint several time near june 2016 that time mechanic visited (alound 3 times in june month) in my house He tell your refrigerator will be changed and you get new refrigerator...
Complaint comments  Read comments Complaint category Refrigerators

Whirlpool India — Complaint regarding whirlpool washing machine

 Thara Rajan on Jan 16, 2017
I may bring the following facts for your kind attention and consideration.

The washing machine did the best service for a very few months after i purchased the same during september 2014 and after that it ceased functioning several times within 6 months of purchase itself also within the warranty period. Unfortunately, the item does not function at all 100%, as it supposed to be, even after repeated repairs which have done by your service center and it seems that the washing machine simply is a faulty/defective product. All these are causing great inconvenience and i feel cheated...
Complaint comments  Read comments Complaint category Washing Machines

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