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Whirlpool India Complaints & Reviews

www.whirlpoolindia.com

3.5

Updated: May 10, 2025

Complaints 3581

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2438

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1143

Good! Whirlpool India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Whirlpool India step up their efforts to fully resolve all complaints 👍

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Whirlpool India reviews & complaints(3581)

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I bought a Whirlpool washing machine which branded that it can wash the clothes on hard water and it has a technology yo sense hard water and wash. That's the main branding of the specific model that I bought. But the service engineer who came for installation and demo told my house members who were not aware of this hard water technology that this machines warranty cannot be claimed if you don't install a filter for hard water which is 397...

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Address: B5-303, eros sampoornam, Sector 2, greater noida west, 201308

Refrigerator not cooling since 14-Apr-2025, after some beep noise...

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Dear Sir,

Refer trail mail below. We have been writing to Whirlphool and Reliance Digital towards complaint for our Fridge since 1st August 2023. At some point, i stopped writing to Whirlphool, but I was not getting any response form. I do not know how long, I will have to wait till the fridge is repaired.

Dear Mr. Shetty,

Greetings from Reliance Digital.

Sincere apologies...

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This is to bring to your attention, a matter that I as a customer have been dealing with for months.

I purchased a whirlpool refrigerator this year and purchased an AMC for additional warranty coverage.

To our surprise, we were informed that the warranty expired in march 2024 - which was not right as we had invoice for January 2024.

After following up with the customer service team and countless...

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Address: E8, MILAP NAGAR UTTAM NAGAR, DELHI

It is not working from 14 May'24 onwards.
Multiple times called at company customer care no., No positive response is received. Mail is also dropped to company but no action taken as of now.

Mail attached for your reference.

Regards,

Ankush Jain
[protected]...

+2 photos

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Dear Sir,

Complaint No MUM[protected]
Dated: 27th May 2024
We are being Blackmailed by your Representative to criminal Extent of Paying Rs.36, 256 for the fault of Your Company Product - Air Conditioner that we have purchased with good faith being a American Brand.

LATER AFTER 15 DAYS OF REQUEST FOR LOGIC BEHIND LOOTING US THEY SAID TO pay Rs.20, 000 instead of Rs.36, 256 9 By Subhashish Duttabr...

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Order #[protected]
Date of order 02 June 2024
Delivery date 04 june 2024
Address
Varun Talwar
House no f29 secound floor south city 2 gurgoan [protected]
Gurugram - Haryana
122018
India
Payment Info
Note Payable ₹26, 770.00 (1 x)
My order was supposed to deliver at 4 june but nor whirpool deliver my order nor they are refunding my money i tried to call them so many time but they are not even responding

+1 photos

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RIKKI ARORA

F 26 7TH FLOOR SECTOR 7

PLOT 7 BRAHMA APARTMENT

DWARKA NEW DELHI

PIN 110075

[protected]

To MD

To CEO

Whirlpool of India Limited,

Plot No. 40, Sector- 44, Gurgaon – 122 002

[protected]
[protected]

Date: 31.May.2024

Dear Sir
br...

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Address: Saradapally Bhutgora Keranibandh Bankura 722101

I .I. Malaysinghamahapatra. I purchase .whirlpool 135lt ... I have compressor issue.
For rectification I need duplicate copy
Bxoz without bill I can't got home rectify.
Please send me copy of bill on my email I'd .. [protected]@gmail.com
I have of purchase on 2016 year. .
Than ..facility of defects rectification should be without bill....

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Address: Plot9a,phase2,gokuldham,near mahithi public school,purshotpuram,sujatha nagar post

Complaint on29march not solved due to mischief approach of service team allocated in my area.he is demanding extra money even after informing that I am AMC customer, and he is deliberately delaying my case since he told that whirlpool doesn't pay any money for gas charging to service team so customer should pay.till today, he has cheated the south team also by giving them false promises that my case will be attended but it was never done.br...

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Not servicing my microwave oven

High tech solutions Trivandrum Kerala
Work order 2415 dated 010/04/2024 bill enclosed
rude behaviour with customer
refusing to service my oven

+2 photos

Whirlpool India customer support has been notified about the posted complaint.

Apr 22, 2024

Updated by lalumohan Called him several times, always informed that company is not sending the spare parts

Apr 22, 2024

Updated by lalumohan Hi tech solutions Jagathy, Trivandrum
Work order no 2415
Microwave oven bill enclosed as photo
Refused to service my oven which was given on 10/04/2024.
When contacted always informed that spare is not being supplied by whirlpool
rude behaviour with customers and refusing to service microwave oven when called today

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L

lalumohan

Apr 24, 2024

No action till date..will.whirlpool take up this issue to procees it

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Address: Khoda colony

I have purchased split ac before 2 year and 2 year I m facing 20 times ac problem
I forget this company services...

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Address: Anantapur

I have raised service request 17 March, technical person came and without resolving issue he has collected the charges and he told there is part issue will raise request to company for part ls once we get will come and fix the issue. After few days ticket closed without information and then I called to customer service centre they were there no opend request, I have raised new request at 28march they it'll take 4 days to resolve issue. But not at all closed till now daily calling and asking for resolution 8th April. But issue not all closed i'm very disappointed. Whirlpool not giving better service in villages.
At final service telling it'll take another one week to resolve issue but now I don't have trust will they come or not.

Whirlpool India customer support has been notified about the posted complaint.

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Website: WHIRLPOOL INDIA

I have complained about my refrigerator not cooling in First week of Jan 2024,
Service number - MUM[protected]

Post which the executive visited and checked, the part which was to be replaced was not available and hence they suggested for replacement at depreciation value.

Since then i am following up, still the issue is not resolved.
Today i am getting message on whatsapp from [protected] to transfer...

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Address: Mundra, Gujarat

Inspite of repeated requests & reminders, after 5 day from registration of my complaint for my washing machine (Within warranty period), There is no resolution against my complaint no. RAJ[protected] dt. 24.02.24, I am repeatedly receiving the calls only from HO but their is no solution at all. surprise to see the worst services provided by Whirlpool after a assurance of resolution within 24 hours to customers as per documents & huge advertisement...

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Address: Gurugram

The company has not provided for a replacement of parts and also deny in relapsing the machine with a new one. They are just giving deadlines after deadlines to repair...but are failing in there commitments....

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Address: Sri Vijayalakshmi Refrigeration (Authorised Service Partner) (for Whirlpool), 1/3-0/A, Parameshwaran Street, Vetturnimadam, Nagercoil, Tamilnadu - 62

This mail is regarding the poor customer support from the authorized service partners of Whirlpool in the name of SRI VIJAYALAKSHMI REFRIGERATION operating from Nagercoil.
For you to understand the issue, I would like to brief you on my worst experience with the service people as noted below:

(i) Purchased in October 2020(Whirlpool, AC, 1.5 Ton 5 Star Split Inverter), I have paid Rs. 4450 towards installation and stabilizer...

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I have raised a ticket on 14th january 2024 and till now I have not got any call or update regarding my problem and again I have raised a ticket then i came to knew that my ticket is already got closed without solving my problem they have closed my ticket and I have faced alot of problem. My ticket no. BHU[protected]
Very bad experience faced alot of problem
Solve my problem asap
I have raised a new ticket now...

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Dear Sir,

Good Afternoon,

My name is Srinivas D, Iam a resident of Chennai, I have purchased Whirlpool Washing machine, Micro Wave Ovan, and Side by Side 605 Liters Fridge on 3rd December 2020 from Girias, Chennai virgumbakkam branch.

Within two months, the Fridge which we have purchased have started to give problem, whenever we open and close the right side door of the fridge, we started to...

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Address: Anakaputhur, chennai

Hi Team,
I called customer service number[protected] for whirlpool refrigerator and whirlpool washing machine general service. checking my availability, I gave an request appointment for Tuesday Morning(12/13/2023). But the service person Raghunathan .M contact number - [protected], called me and talking roudly and telling that when he is free that time only he will visit for service. Again we requested for Thursday morning(12/15/2023)...

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