[Resolved]  Ezrecharge.in — Money deducted but mobile not recharged. Now money not refunding

My name is Vinod Mob No. (+[protected] and email ID is (v k t i w a r i 2 2 2 @ g m a i l . c o m) On 16/09/2013 I have recharged my said mobile with amount 449/- Rs and also paid extra charge Rs 30/- from ezrecharge.in by using SBI Online banking Total paid Rs.479/- (Reference No.- CCAAI2RQI808IGM0745091 TRANSFER TO [protected] AVENUES INDIA PRIVATE) I have recharged the above as a guest user and also received the confirmation message and email from www.ezrecharge.in with ezTrack ID: CFERQB189643 but my mobile number has not been recharged yet and later i got an email again saying that recharge fail. They have added my deducted amount Rs.479/-in their ez wallet and now i am unable to use that ez wallet amount because it is asking for id and password and i dont know the login ID or password as I was the guest user and never registered with them. So i several times contacted with ezrecharge customer support but they always told me to login using registered mobile and password. But again i am telling that i have never registered my mobile no. Eventually i registered my said mobile number with their website but after registration i found it is showing 0 balance or point in my ez wallet. Finally i am feeling that i have lost my 479/- Rs and got cheated by ezrecharge.in. sir i am very poor please help me to refund my money back in my bank account. I do not want to use any wallet or another and only want my money back. Thanks
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Aug 14, 2020
Complaint marked as Resolved 
 
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I try to recharge dishtv amount is 241/- but bank has declined my trataction msg reciving for me and my amount is debited from my account so plz refund my money back

Money deducted but mobile not recharged. Now money not refunding - Comment #2954499 - Image #0

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