[Resolved]  Familycredit Ltd — Harrassment while paying back personal loan, Family credit bank behaved worse than mahajans, money lenders

Respected Sirs/Madams,
My brother subhasish mukherjee took a personal loan of 51000/- from Family credit bank, (branch: chandannagar, hooghly, west bengal) in may 2008 . The EMI for 51000 loan was 3300/- !!!
My mother went to preclose the personal loan at 9th february, 2009 and paid approximately 48600/- as suggested by bank manager . The bank manager gave the receipt of closure of the loan. Now on 15th february the bank send a collection agent to my home and asking for 3300/- more for closure of the loan, my mother send someone to bank 3 days later to pay 3300/- and then the bank asked for 600/- more, and finally next day another collection agent came to my home and collected 3900/-

I still do not know how many more times the collection agent will come to our house to collect money.

I do not understand how the govt is allowing private banks to harras customers like this.

Website of the bank : familycreditindia.com
Address of the branch from which my brother took loan

CHANDANNAGAR

ASTARAG Building
960, Manindra Gopal Mitra Sarani
Baghbazar
Chandannagar
Tel No:[protected]/20
Pin: 712136

Regards,
Chinmoy
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
 
24 Comments

Comments

my car loan is clear but bank cant tke any steps for noc from last 4 months


bhupinder singh
1, dilip ganguly sarani
cal-35
Yash Arora

i cancelled my car loan in november n i also deposited closing ammount in november bt i didnt receive NLC(No Loan Certificate) till now whenever i called ur callcentre they always said its takes 21 days..Bt u should know dat u already took 42 days.. my car registeration no. is DL 4C AB 7127 ... nw i want immediate effect on dis matter...





YASH ARORA
A-1/230B Paschim Vihar
Hi to whom so the message concern,

I have taken a loan (310687) amount of 25000/- and my emi was 1171 in 2008 i gave check but to my bad luck the deposit date and my salary date was differed, i informed the very first month like can say after 5 day of my loan was sanctioned, so i faced a problem for the payment but i paid the amount to the executive(the person was very soft and good) and for my last payment i paid the installment and the executive told me that i will be receiving a call and NOC in 15days but it so happen i did not receive any call from any one after One and a Half year i checked with my CIBIL the payment of 250 only was due with the Family Credit (the amount should up in my CIBIL) so i inquired they first told me that i have to pay 20000/- then they told me to pay 2000/ i told them who will pay 2000 for 250/ then i told that it was my mistake to listen the executives words and i accepted to pay 1200/ and that i told that i will pay next month in the mean while my sister my brother-in- law was getting calls about me stating that the complaint have been lodged in banglore Police station and i need to attend to the court. I wonder why are they calling my sister and brother in Law. I will surely sue them for that because they no need to call them regarding as they are not concern with me now. How did this people got the contact details of them? my sister got married till then my loan installments were over she got married and went away? any ways how does the people call to them but they never did call to my number as i am still using the same since ten years. i just want to know what to do now? shall i go legally or shall i lodge the complaint in police station in my local office were i took the loan. Please suggest...

Thanks, Pradeep
Dear sir, I had taken a loan for Rs.52360/-from your Bangalore branch towards loan for purchase of two wheeler.
Accordingly as per my loan tenure my amount of Rs.5236/-is being debited from my account every month without fail.
Now even though i had given my bank account statement to your staff...I cannot understand the logic behind the harassment of your people calling me everyday around 10 times to tell me that the amount has not been credited to your account for the month of January 2014.
Now your representative had visited my bank on[protected] and enquired in my bank and was told by them that the amount has been debited from my account. Now I do need an explanation as to whether I should pay my EMI twice in a month.


Satish Kumar
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Family Credit
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    731
    Pending
    0
    Resolved
    84
    Family Credit  Phone
    +91 33 3988 3000
    Family Credit  Address
    Technopolis, 7th Floor, Wing – A, Plot # 4, Block – BP, Sector – V, Salt Lake, Kolkata, West Bengal, India - 700091
    View all Family Credit contact information