Fast Track Call Taxi — Improper Service

Address:

Chennai, Tamil Nadu

'[protected]@fasttrackcalltaxi.in'
Dear Sir,

I would like to bring the today incident for the improvement of your service.

Today, I have booked the call taxi for my Koyembedu to Perungudi at 7.20 AM.
The booking person told that the taxi will come within 5 -10 minutes.
Got the confirmation SMS @ 7.24.

After 20 minutes of waiting I called again for the clarification.
They gave the driver [protected] and call directly for the available time.
After repeated calls to that number in vein, I called the [protected] again for the assistance.
No proper reply.

At 8.07 I got a call from [protected] informing, he is a driver and he is calling from Ambattur.
I told him, I am waiting for almost 1 hour and enquired how much time it will take to reach.
He told may be 30 -40 minutes due to present traffic.
I told him not to come, and called the Chennai Taxi for a cab. Got it in 20 minutes.

At 8.43 a person called from [protected] and enquired about the booking.
Got the SMS @ 8.45 stating the reason for the cancellation as “guest need veh immed….”
I can’t understand what that means.


Regards,

Abdul Hameed.