[Resolved] Fast Track Call Taxi — Irresponsible behaviour | |||
Irresponsible behaviour of Fast track call taxi...Booked a service on 26-Jan-2013 at 8.30 pm for a pickup on 27-Jan-2013 at 8.00am. Booking ID is 1645. I called to confirm the booking status on 7.00 am at 27-Jan and made calls to them for almost 8 times...there is no proper response and everyone saying as vehicle will be coming soon...especially a customer service executive named Mr.Suresh lethargically speaking as the vehicle will come soon and also gave a complaint number [protected]...i spoke to a person called Mr.Sasi in the complaint cell...Again a lethargic reply as we are not in a position to send vehicle now, if needed you can book vehicle in some other call taxi...at 8.30 am...This is how fastrack is losing thier customers and other call taxi servers as NTL, Bharathi are gaining customers... My concern is, if they are not able to send us vehicle on proper time, why the hell are they registering a booking and CHEATING customers at cheap rate... Please dont continue this cheap rate fake promises for the sake of just earning... Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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Fast Track — irresponsible
today i have need urgently go from my place w.kk nagar to kolathur, so i have called to fast track on 7.00pm and i said i need call taxi on 9.30pm, they booked a taxi , they gave booking no 5546, but didn't send a taxi, i called up again on 9.15 and 6 more time, they should not give responsible answer