[Resolved]  Fast Track — Poor Service of Fast Track

Address:

Chennai, Tamil Nadu

My name is Pradeep, I had booked for Fast Track call taxi on 22.04.11 @ 14:00pm for a pick up from Kottur - Chennai central at 22:00pm. Fast Ttrack had taken the booking & given the booking reference as 10154.Till 21:30 there was no call from the cab driver & when I contacted Fast Track @ 21:40 they gave me a driver's no.& asked me to call.

When I called his no. from my mobile he was not receiving my call & then I tried through my land line no. he picked up the call & was saying that he has got a different pick up from other area.Then again I contacted Fast Track to find out what is the problem, one idot was informing me that vehicle will not come.

The best part is when I started quetioning them why they are creating such problems, they just kept the phone without even listening to me. At last I went to search for an Auto Rickshaw to reach the station on time.

Hence Beware of Fast Track while booking. In case if we book for Fast Track, we need to contact them 1hr before our departure to find out whether they are sending the cab & get the mobile no. of the driver.Otherwise we will land up in a big mess like this. who are working in Fast Track are so busy & doesn't even have a courtesy to call up / sms the customer to give the mobile no. of the driver.