Fastrack Order #[protected] — Product was not delivered to right person | |||
Shipment #[protected] for Order #[protected] DTDC X00733608 Model No: NA9791PP03 I didnt receive my ordered product yet but i received shipment details has received someone name Rekha who is unknown to me. Pls give back my money or dispatch my order to me only. This is really frustrating that waiting for 2 weeks for my order and getting shipment details even if i didnt receive it. I wanted to escalate this to high priority , I didnt know that such a well known brand fastrack will deliver to a wrong person. Pls look into this to whom the product was delivered and which product was delivered. Suma Was this information helpful? | |||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number or email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve