Fastrack — service issue | |||
i brought a fastrack watch N6027SM01 on 20/9/11 from just in time at jangali maharaj road pune,which had a strap problem, i gave the watch for repair on 14/7/12.. today is 21/8/12still i dint get my watch back..hafazard answerz are given by the shopkeeper...no response to calls made at fastrack service center...i m frustrated...i had waited for more than a month for a small strap problem...n still dint get it back... no response/no replacement.... vry much pooor service they are having.... Was this information helpful? | |||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number or email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve