[Resolved] Fiat / Punto Emotion — DEFECTIVE CAR SOLD | |
I purchased Fiat Punto Emotion Diesel on 02/January/2010 from Tafe Reach Chennai. The car broke down on 03/January/2010 at around 2:00 PM. The Car is with Tafe Reach Service now for the third day. They are not able to find what the problem is. Fiat/Tata Motors cheated me with a defective car. When I asked for replacement Fiat India is not ready to even answer for that. When asked Tata Motors, they say replacement is not possible. Help me in getting rid of this mess. How to tackle this issue legally. Regards, Vimal Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
You have not mentioned why the car has broken down. I also own a fiat Grande Punto Emotion pack MJ and am extremely happy with the car. Yes service / replacement spares could be better / faster but Tafe Reach is doing alright in service / Its only spares that they are not stocking enough which is a dealer problem and they need to resolve the same/
I need a replacement of the rear logo / emblem which was stolen but was told that it was not available and they need to procure the same/ Hope Fiat is reading this and will arrange proper spares to be stocked by dealers .
My suggestion is that you please get more details of the fault of the car . And if it is not resolved to your satisfaction you may then approach the consumer forum for relief.
I need a replacement of the rear logo / emblem which was stolen but was told that it was not available and they need to procure the same/ Hope Fiat is reading this and will arrange proper spares to be stocked by dealers .
My suggestion is that you please get more details of the fault of the car . And if it is not resolved to your satisfaction you may then approach the consumer forum for relief.
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then talk to are sales officer/manager of tat/fiat
send regitred letterwith acknowledgement
preserve all documents
if problem is not solved
Please visit consumer forum...