[Resolved]  Fiat Punto — RUST PROBLEM IN PUNTO - TRIUMPH AUTO, Faridabad

Address:

Faridabad, Haryana

Respected Sir

I am one of your customer for Fiat Punto (emotion) and I bought this car 20th sept 2009. I am facing some very serious problem with my car and hope u understand and provide me the customer right.

1. Since I bought the car the performance was decent, but around a year back I got some spots of rust on my car mainly on hidden areas and then the problem was solved by my dealer and now again I got the rust on the same place where I got the treatment and as well as on the very much visible areas like right front door handle.

2.Second proof of cheap quality: I replaced my diggi around 3 months back and that new part of FIAT is also affected by the rust and this problem clearly reflects the sub-standard quality of fiat

I really don’t want write the supremacy of your brilliant car because more I write more I gets disappointed. This kind of problem not only objecting yours quality standard but also to my faith towards a firm which provides the best diesel engine around the globe.
The more frustrating part is this problem of rust starts from very first six month of buying, i really have concern about the person who bought the car from my recommendation and now the things are going at par. The problem starts from rust and list is countless which includes below average performance of AC AND VERY HARD GEAR SHIFTING PROBLEM

Its really out of my mind why shocker mounting needs to be replaced after every 3 months?


I am sending some pics showing rust as well as my dealer where I get service support.

Rusted areas including part
1. All four gates
2. Inside bonnet
3. Diggi (which I was installed 3 months back)
4. car floor

I am expecting NOT EXPECTING A PAINT COMPENSATION as it really degrades the quality and don’t solve the purpose. So its my right for replacing the every affected part from your side and I hope to see the same action as soon as possible.

THIS IS THE MAIL I AM SENDING 10TH TIME AND I WOULD REQUEST YOU TO TAKE IMMEDIATE ACTION.



Dealer:Truimph Auto
Main Mathura Road
Faridabad


REGARDS:
HIMANSHU
MOBILE NUMBER- [protected],[protected]
EMAIL ID- [protected]@yahoo.co.in,himansh.[protected]@gmail.com
CAR - HR14F 4200