[Resolved]  Fitness Clubs - Talwalkars — not delivering service levels as promised

Address:

Bangalore, Karnataka

I am writing to complain about Talwalkars fitness centre located at JP nagar I joined the club because of its brand name, credibility , saying it was the largest fitness centre in Bangalore with first-class facilities and professional trainers , however, I was extremely disappointed to find that it did not live up to its promises.

First, the trainers has not attended at all through out my one year membership, it was only about the brand name nothing else I get out of it. The lack of attention by the trainers seriously upset me and I ended up wasting most of my time and money for the stupid fitness centre.

Equally disappointing was the personal attention by trainers Instead of being first-class, they were poor and inadequate and not at all responsible especially for male club members, most of the time they were busy flirting with female club members , in my entire whole year of member ship no one checked my diet, fitness index not even single person instructed me how to use equipments , I have joined the fitness centre with lots of expectations to improve my deformity of my right leg caused by birth.

They have not instructed me on usage of some basic fitness facilities such as treadmills and rowing machines and cycling machines.

My last complaint concerns the “professional” trainers. When I consulted one of the trainers about how to improve my right leg muscles they gave us one exercise card after begging them so many times and the sad part is no one neither reviewed my chart nor instructed, he told me bluntly that I have to practice for a week, He then recommended I should join a fitness programmer which cost over 10,000 per quarter. When I said I needed time to think about it, he scorned me and turned away. I felt deeply humiliated.

I hope the club would stop placing misleading advertisement and take immediate actions to improve the situation.

I am writing this mail as a challenge if they prove me wrong any of above points, along with me three of my cousins also joined they equally upset for the same reasons.

Before joining the fitness club they gave rosy pictures about personal body building, personal attention by trainers but reality is all trainers are employed for Female club members and also busy flirting with them.

I deeply regret for joining in such useless fitness centre and wasting my precious time and valuable money.

One good thing about Talwalkars is it’s an amazing place for girls because all the personal trainers will only attend them, I hope management will look in to this seriously and can prevent damage control further.

I also know this mail cannot make any sense to the management writing such a big mail.


Hope I will get reply for the same.

Manjunath
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