[Resolved] Fly Mobile — Defective Handset, and no help from service centre | |||
Five months back I bought a Fly Mobile Handset from Big Bazar in EDM Mall Kaushambi Ghaziabad. And the charger of the handset stoped working in 5th month. We visited the Big Bazar in EDM mall Kausambi for the replacment. They said that only service centre of Fly mobile will replace since the handset is under warranty and asked me to visit Fly mobile service centre on Dabur Road, Vaishali gzb. After spending Rs.300 on Auto and 2 days i got the reply from service centre that charger is not covered under warranty. And let me tell you that this charger and handset is of very poor quality. So please dont buy Fly mobile, you will buy tension and anger for future. And you will lost time mony and energy in hope of getting any help from Fly Mobile service centre. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
very pathetic service
FLY mobile phone — defects
I bought a fly mobile phone model DS 185 in Aug 2010. from the beginning i faced problems with media player and memory card not reading etc.I could not fine any service centre in chennai. such companies should be banned for selling their sub-standard products.
Dear Sir,
This is to bring to your notice regarding my Fly phone for which I send a mail regarding the non delivery of my set on[protected]. Every time on contacting the customer care the only feedback that I got was is that it is in process and it will take time, and when asked how much time it will take to process they are telling me that while in process we cannot say the exact time, recently I was told that the set is ready and from company they are not sending as told to me by your service centre people AL-RAZA, Fly service Centre, Nagpur, till date no reply has come from both ends, as it was given for servicing on 21st August 2011 and my set is under warranty.
After frequent request there is no feedback from your side, even the difficulties which has been told to you earlier.
If the same goes on I have the approach the Consumer Forum for my grievances. As I have this only option left. Kindly look into my matter as early as you can
Model : Fly E146
IMEI/ESN: [protected]
IMEL2: [protected]
Job Card No: 534 dt[protected]
Thanks & Regards
Umesh Turankar
Mail id: [protected]@gmail.com
This is to bring to your notice regarding my Fly phone for which I send a mail regarding the non delivery of my set on[protected]. Every time on contacting the customer care the only feedback that I got was is that it is in process and it will take time, and when asked how much time it will take to process they are telling me that while in process we cannot say the exact time, recently I was told that the set is ready and from company they are not sending as told to me by your service centre people AL-RAZA, Fly service Centre, Nagpur, till date no reply has come from both ends, as it was given for servicing on 21st August 2011 and my set is under warranty.
After frequent request there is no feedback from your side, even the difficulties which has been told to you earlier.
If the same goes on I have the approach the Consumer Forum for my grievances. As I have this only option left. Kindly look into my matter as early as you can
Model : Fly E146
IMEI/ESN: [protected]
IMEL2: [protected]
Job Card No: 534 dt[protected]
Thanks & Regards
Umesh Turankar
Mail id: [protected]@gmail.com
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Fly Mobiles — fly handset service centre
i am very dissatisfied with fly mobile service center i bout finally new cell but six month cell was not get repaired from fly service center and they are not as well giving intimation for what is happening with my handset