Fortis Hospital — FORTIS HOSPITAL CHEATS INNOCENT PATIENTS

Sa Ba

from New Delhi, Delhi

Address:

Gurgaon, Haryana

Last night i took my son (Age 10 years) to Fortis hospital gurgaon for a very minor leg pain below the knee. We were forced to go to the emergency room and were told there will be room charges of 1500 rs. The doctors did an x ray and then a hard plaster and multiple tests. I was pretty sure most of these (except the x ray) were not required and the hard cast not at all needed. The entire not needed drama by junior non specialist doctors cost us an exorbitant 7600 Rs and were advised to come back for a follow up check next day to meet the senior doctor. The on duty doctor said "we need to check if the bone has been set right." How is that possible????!! It is not a bone or joint fracture!! Sure enough, when we called next day, we were told that to meet the doctor would be a consultation fee of 1200 Rs !!! We were now convinced this is all a money making scheme. So i called a known doctor friend and took a reference of another orthopaedic doctor in the neighbourhood. 2 Specialist orthoepadic doctors looked at my sons leg today and said there was no need for a hard plaster and took it off!!! We have been regulars at the fortis hospital in Vasant Kunj and have never been cheated like this. I am sending a copy of this complaint to the consumer redressal forum; because innocent citizens who do not have a medical background should not be cheated by hospitals and their staff to make money.

Was this information helpful?

No (0)

Yes (0)

Related Fortis Healthcare reviews

View all 684 Fortis Healthcare Reviews

Comments

cmrityunjoy

from Delhi, Delhi

Hi,

Please let me know how to log a complain with consumer redressal forum. And I ll be glad to join. I had similar cheating experience in Fortis:

I had gone there for treatment of retinopathy for my diabetic father-in-law. Patient id - 546303. The retina specialist Dr. Neeraj Sanduja referred us to Dr. Atul Luthra for control of diabetes at first. I had already told them that my father in law is here for a short period and I want the eyes to be treated. They assured me that everything will be fine. While Dr Luthra bought the diabetes under control, we went back to Dr. Neeraj Sanduja for further treatment of eyes. He again asked me for two tests which costed 8000 Rs. Just after the testing he told us, that this cannot be treated now, the diabetes needs to be controlled for continuously for next 3 months and then only laser can be done. I was just shocked.

If this was the case that a diabetic patient cannot be treated without a 3 months control of sugar, why did they even do the test ? It was very apparent from the first blood tests that the patient is under very poor diabetic control for the past 3 months (hba1c test resulted 10.7), then any ordinary man can say that laser treatment cannot be done now. They just did the test to take 8000 Rs. and then took their hands off.

But I admire the thought and presence of mind these doctors show to take money off common people. With this kind of brains you can make money anywhere, why dishonor a noble (not so noble any more except a few) profession. Nobody objects to your 5 min - 750 to 1200 Rs visit, why cheat people then ?

Sudhir mitr Bhaloo

from Gurgaon, Haryana

Thanks for taking time to write about your being
ROBBED by Dr. Neeraj Sanduja on behlaf of Fortis Hospital

I had almost slected him for my Retina check-up at
Viaan Eye & Retina Centre at Sector 57, Gurgaon
but an NOT going to do so. I am almost certain
that Viaan Ey & Retina Centre is owned by Dr.
Sanduja, since there is NO Information on other
2 doctors listed at that clinic

Sudhir
Sept 17, 2016