[Resolved]  Free Diwali & Xmas Gift from eBay — not sending any gift

I have received plasma tv 42" pq30 on diwali and Lenovo C300 All in One Desktop on XMAS
from seller but both free gift is
not received.
Detail:

eBay Diwali Bonanza FREE MoserBaer DVD Player With USB & Card Reader
Gift Code: 09DIWALI12
eBay XMAS GIFTUSB Hard disk 80 GB
diwali free gift Paisapay id. [protected]
xmas free gift paisapay id. [protected]


i am waiting for 2 gifts diwali and xmas since long
i have written it for so many times
i am sorry to say that you dont take pain to look into problem and goes on replying
same answers

I am sending repeated mails to confirm,but still not solved.
I am getting repeated assurance & same pre-fabricated mails , delaying tactics only.



here your some of answers



Hello,
Thank you for writing to eBay India Customer Support. This is Abhijit
from eBay Customer Support.

I understand from your mail that you want to know the gift status when
you will be receiving the gift for the PaisaPay id: [protected].

On checking our records I noticed that you have made the payment on 4th
October and you have also opted for "Moser Baer DVD Player". I am glad
to inform you that you are eligible for the Diwali gift.

I have also gone through the list your name is also appearing in our
list and very soon you will be getting the gift at your door steps
usually it calculated 45 days from the date of transaction.

Be rest assured you will be getting the free gift from our end as soon
as possible to your register address as the list is already forwarded to
our courier team. I trust the information provided useful. Do let us
know, if you have any questions.
Regards,




Hello narendra,

Thank you for writing to eBay India Customer Support. My name is Siju.

I understand from your mail you have still not received the free Diwali
gift from our end for Paisapay id. [protected].

I apologize for the inconvenience caused to you and understand your
situation.

I do agree that you may have not received the expected answer from the
representative with regards to the gift.

This matter is already been escalated and we will definitelly sort it
out.

I request you to please allow us some time for the updates.

You purchased another item for paisapay id. [protected] and you want to
know the details of the free christmas gift eBay was offering.

I can see from the details that you have entered the gift code and it is
reflecting in our system.

Please do not worry as you will be getting this gift within 45 days from
the date of transaction.
I request you to please wait for few days to receive this gift.



Hello Mr.Chaudhari,

Thank you for writing to eBay India. This is Holida from Customer
Support, assisting you further on your concern.

I understand from your mail that you have still not received your "
Christmas gift " for your payment through " PaisaPay Id. [protected] ".

I regret for the inconvenience that has been caused to you and also
thank you for informing us the same.

Please be informed, I have already " Escalated " this matter. So need
nor worry. As soon as we receive the details we will surely revert back
to you.

Please allow us some time. Would appreciate your co-operation and
understanding in this matter.

I trust the information provided by me is useful. If you have any other
questions/queries, please feel free to get in touch with us and we will
be more that happy to help.

You can also talk to us through Live Help or call our Helpline. To know
more about the support options please refer to

http://pages.ebay.in/paisapay/phone-support.html

If time permits, please leave an appropriate feedback for my service to
you. You may get a separate email requesting for feedback. Your valuable
feedback and inputs will help me to improve my services towards other
members and you.

Regards,

Holida