Gas Cylinder — bad treatment and faulty product

Address:Jalandhar, Punjab

we have recieved gas seal cylinder day before yesterday in afternoon. we placed it in the store.yesterday it smells very bad. as we checked we got the problem that the cylinder is leaking gas.
we called several times to the gas agency and the delivery boys.they were saying we are coming but not yet come. and the lady (head) there in office putting the blame on us that we are wronge that why don't you checked the cylinder .but why should we check if it is seal.. we agree that this is a mistAke from us but she behaving in such a bad way which is not acceptable. and they are not taking the cylinder back neither they are replacing it . plz tell me and help us in what to do. we experienced many times but know we can't take it any more..
gas agency name HARDEV GAS AGENCY.
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    Jalandhar
    Punjab
    India
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