[Resolved]  Ge Money — FORECLOSURE CHARGE

HI
I THIS I SYOGESH KHATRI, MY FATHER TOOK MORTGAGE LOAN OF 20, 00, 000 FROM GE MONEY 29 MONTHS BACK...EMI WAS 24151 MONTHLY WHICH WE PAID FOR ONE YEAR...AFTER ONE YEAR WE WOOK TOP UP OF 10, 00, 000, , , SO TOTAL LOAN AMOUNT NOW IS 30, 00, 000 AND WE ARE PAYING EMI OF 42112 NOW...6 MONTHS BACK WE APPLIED FOR FORECLOSURE FOR THIS LOAN THEY SAID "BEFORE 12 MONTH OF TOP UP FORECLOSURE CHARGE WILL BE 5% AND AFTER 12 MONTHS IT WILL BE 2%"
SO WE WAITED 12 MONTHS TO COMPLETE AFTER 12 MONTH I PSTED APPLICATION IN GE MONEY AS ON 22ND SEPTEMBER...THEY SAID IT WILL TAKE 10-15 DAYS FOR FORECLOSURE APPROVAL...SO I WAITED TILL 7TH OCTOBER...I HAVE 2 COMPLAINS NOW
1)A PHONE CAME FROM GE REPRESENTATIVE...ASKING WHY I WANT TO DO FORECLOSURE SO TOLD HIM OUR REQUIREMENT HAS BEEN FULLFILLED SO WE DON'T NEED IT ANYMORE...AND HE SAID THAT I[censored] R DOING BT(BANK TRANFER) THEN U WILL BE CHARGED 4% AND I[censored] ARE DOING PERSONAL SOURCE THEN YOU WILL BE CHARGED 2% SO I AGREED TO THEM...THEN ONE ANOTHER CAL CAME ON 14TH FROM GE REPRESENTATIVE ASKING SAME QUESTION HE ALSO SAID YOU WIL BE CHARGED 2% IF YOU ARE DOING FROM PERSONAL SOURCE..

2)THEY GAVE ME FORECLOSURE ON 20TH OCTOBER THAT IS ALMOST 23 DAYS MORE THEN WHAT WE COMMIT ON PAPERS...AND 15 DAYS FROM WHAT COMPANY REPRESENTATIVE COMMITTED...

AND NOW THEY ARE SAYING YOU WILL BE CHARGED 4% FORECLOSURE...BECAUSE POLICY CHANGED...

DUE TO THEM I AM LOOSING 30000 ON DELAY OF THEIR FORECLOSURE AND 60000 ON THEIR POLICY CHANGE AND NOW THEY ARE SAYING NOTHING CAN BE CHANGED YOU HAVE TO PAY AMOUNT IN ANY CASE...

I DN;T KNOW WHAT SHOULD I DO NOW...COZ IF COMPLIAN THEM MY DAILY INTEREST METER WILL B ON..

PLS SUGGEST WHAT STEP SHOULD I TAKE
THANKS YOU