[Resolved]  Gilma — chimney complaint

Address:Hyderabad, Andhra Pradesh

Dear Reader,

This is regarding Gilma Chimney which we have taken in the month of January and lodged a complaint in the month of May 18th with Complaint No 1463 which has been adressed after a month and they told that some switch has to be replaced, after a week some executive came and took the chimney and told he will be change it and get back to us ,Yesterday ie 22-6-10 they came and replaced it but unfortunately the piece which they have taken it was replaced by another piece which was in pathetic condition,today when i complaint they say that it is the same piece.

The service of this company is pathetic and no one responds to the complaint,Its a sheer Shame on the Organisation to recruit such Guys when you are in Service Industry....

I have been in touch with Mr.Santosh,Mr sabdhar & also the dealer in A.S.Rao nagar.No one able to respond to my call
Hence THINK before BUYING ANYTHING From GILMA..
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

exactly same problem even in Bangalore though Stovekraft Pvt Ltd is based at Bangalore. I am facing same problem. The service person does not understand any language other than Kanada. The response is very poor. Even telephone call are not attened and some time disconnected.

all buyer please think twice before going for Gilma.

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    Hyderabad
    Andhra Pradesh
    India
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