[Resolved] Go Ibibo — Fraud Airline bookers with Fraud claims | |||
Recently I booked 4 tickets on flight AI 559 from HYD to Delhi for 19th March, 2013 with PNR JPQ42. The issue is while i was booking, the fare shown on the system was 20424 for 4 (2 adults + 2 Children). I entered the promo code GOJAN500 and it showed me further discount of Rs.500. But unfortunately at the time of making payment, i was charged Rs.24200 instead of[protected]. An Extra amount of Rs.4276 was deducted. I immediately called the customer care and complained about the issue and forturnately I had taken the screenshots while processing the booking and payment. The lady asked me to send the screenshots which I did immediately. Despite several mails, ever after a month there is no word of refund, though the screenshots shows clear mistake/fraud on part of GO IBIBO. They are taking customers for granted. I have clear proof captured in screenshots.............!!! Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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