[Resolved] GoAir — No rescheduling after GOAir cancelled its flight!

Divya Bokaria

from New Delhi, Delhi

Address:

Karnataka

I had booked a return flight from bangalore to srinagar . Both ways it is a one stop flight at Delhi. Yesterday GoAir people called me and informed that they are cancelling the Bangalore to Srinagar flgiht and refused to accommodate me in any of their flights as they are saying no flights are operating between Srinagar to Bangalore. I could see flights from Srinagar to delhi and then delhi t obangalore for the same day (18th march 2012) but they are saying that is a break journey and they cannot accommodate me like that even though I am the one suffering as i will have to take the break journey and its their fault that they cancelled the flight!
Rebooking now in any flight will cost me double the amount and it does not compensate returning of fare. I have a holiday planned!
Either the airline should give me a break journey flight as it is anyways available with them or they souhld pay double the fare as that is the cost of rebooking now !!
My PNR number is :: 28ZBYR.

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Aug 13, 2020

Complaint marked as Resolved

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