[Resolved]  GoAir — Non accommodation of request

Address:

Karnataka

We were on a vacation & we had to travel from Bangalore to Delhi & from there to Bagdogra. As the flight from Bangalore to Delhi was delayed , we reached the counter 30 minutes earlier than the departure time. We requested the duty manager to accommodate us in the flight. She talked to us in a very manner & rejected our request even though the flight had not taken off. We missed our flight & had to go under a huge loss. So, give your employees good training as to how to approach & behave with your customers.