[Resolved]  Godrej/ Air Conditioner — Services not satisfactory

Address:North West Delhi, Delhi

Hi All,

I am owing an air conditioner from Godrej. It is almost one year for the same. Last month, I got a call from godrej asking for my free service which was pending(according to them and this was the first time in the whole year when I got a call from them). So, the service guys came around 6 days after the call.

Now when the service was over, after 3-4 days of the same, I felt that ac was not working properly but I ignored thinking that whether is too hot so that might be the issue. But when complained by all other members of my family, i got to know there is a gas leakage in the same.

So, I contacted godrej but now they say that your Ac is out of service now and you will not be bale to rectify the same but you have to pay Rs. 2000/- extra for this upon which I didn't agreed. I think there should be some way to resolve it out.

--
Regards
Puneet
+[protected]
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Aug 8, 2021
Complaint marked as Resolved 
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Godrej/ Air Conditioner — Defected Piece delivered

This is regarding my complaint against Godrej AC which I purchased 2 weeks back.
The AC was not not working properly when it was installed by the vendor, as per the dealer & Services engineer the AC has an manufacturing defect.
I was assured by the the Okhla Branch that the AC will be replaced in 2 Days but its been more than a week that no action has been taken
Dear Puneetk7,

Your complaint has been closed as on August

We hope you are satisfied with our service.

If not, feel free to write into us at [protected]@godrej.com or call us on:
[protected]/1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance

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