Godrej Appliances
Godrej & Boyce Manufacturing Company Limited.
Customer satisfaction rating: 54%
Submit a Complaint
1210
COMPLAINTS
ADVERTISEMENT

Godrej Appliances Customer Care

TwitterFacebookYoutube
Address
Pirojshanagar,
Vikhroli

Mumbai
Mumbai City District
Maharashtra
India - 400079

Customer Care Phone Numbers and Contacts


Submit a Complaint
Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
Read more
54%
Complaints
1210
Pending
0
Resolved
634
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Godrej Appliances Complaints & Reviews

Sort by:
The request is that I am writing this complaint from Gill electronics (Prop Harpreet singh [protected] vpo kakrala teh samana...
Helpful
Share
Report
Copy

I made an order on, 05.9.21 for Bluetooth Earbuds'Philips'make and made the payment through Razorpay. But after expiry of a considerable time i.e. more than 15 days, the delivery of parcel has yet not been made to me. Please look into the matter and inform me accordingly.
Sep 24, 2021

Complaint Status

Godrej Appliances customer support has been notified about the posted complaint.
Add a comment
Helpful
Share

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    I, Sri Ramkrishna Ray, Kuikota, Midnapore, Paschim Medinipur, West Bengal-721101. I have a Godrej EON Washing Machine. In...
    Helpful
    Share
    Report
    Copy

    I had an issue with my fridge cooling so I contacted you for the same. Your representative came the next day and informed that we need to replace the sensor ) fan for which he has charged 3450 + 350. but after this the frige has started making incredible noise as he has xhnged the fan to an older used one which he got it from some old frige also has taken the old parts and brought the same thing back stating its the new one.He said due to covid ko situation we will receive the bill in whats app which we never did and now he is not receiving the calls. This is my fist and the last request to get it resolved and refund my money back asap else Ill need to take legal action upon it if I dont get any response within 2 working days.Below is the screen shot for the payment done to him
    Sep 23, 2021

    Complaint Status

    Godrej Appliances customer support has been notified about the posted complaint.
    Add a comment
    Helpful
    Share

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      To
      The Sr. Customer Care Team
      Godrej & Boyce Mfg. Co. Ltd.,
      Mumbai -400 079.

      Sub.: Grievances...
      Helpful
      Share
      Report
      Copy

      I have a Godrej Refrigerator Ultra 300 Liter which purchased 8 years before. Its some parts ie doors etc. are broken and needs replacement. Refrigerator is in working conditions.
      I desire a visit of your technician to find out its availability, cost and replacement of parts.
      Sep 19, 2021

      Complaint Status

      Godrej Appliances customer support has been notified about the posted complaint.
      Add a comment
      Helpful
      Share

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        Report
        Copy

        I asked searched the market about spare part( bottom door handle) which is not available at all.kindly advise to deliver to my home for which I will pay the money.
        Vaman Rao
        H.no.7-4-58, Bhagatnagar,
        Opposite street of Balaji NILAYAM
        Karimnagar-505001
        Telengana state
        Phone no [protected]
        [protected]@gmail.com
        Sep 17, 2021

        Complaint Status

        Godrej Appliances customer support has been notified about the posted complaint.
        Add a comment
        Helpful
        Share

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          Report
          Copy

          I had bought a refrigerator about 6 months back and it has problems from the very first day. Several times technicians of godrej have come but were not competent enough to solve the problem as of date. Kolkata head office does not give any response and just postpones the date. Please look into this matter and solve it .
          Sep 14, 2021

          Complaint Status

          Godrej Appliances customer support has been notified about the posted complaint.
          Add a comment
          Helpful
          Share

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            Report
            Copy

            Bought a new godrej fridge for 33000, full cash paid 3 days before, after delivery they took a day time to install. Technician do not have proper equipment to install. Only was 2 minutes to install. We only did all unpacking. He was watching u tube videos. Stabilizer dint give output he said this is the start button and went off in two minutes. Handling new fridge very roughly. Very very bad installation service from godrej. My Contact no [protected].
            Sep 11, 2021

            Complaint Status

            Godrej Appliances customer support has been notified about the posted complaint.
            Add a comment
            Helpful
            Share

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              Dear Customer Care Team, I have purchased double door freeze from Nashik center around 1 month back. We observed that the...
              Helpful
              Share
              Dear Sirs
              Purchased 1 ton AC 0n 15.07.2020 for Rs. 22200.00 & also took AMC for 48 months for which I paid Rs. 5900/-...
              Helpful
              Share
              I had an issue with my fridge cooling so I contacted you for the same. Your representative came the next day and informed...
              Helpful
              Share
              In July 2021 I had complained about touchpad not working and my appliance is under AMC the company sent the technician and...
              Helpful
              Share
              M/s Godrej & Boyce Mfg .Co. Ltd
              Pirojshanagar, Vikhroli
              Mumbai- 400079.
              Dear Sir/ Madam
              We refer...
              Helpful
              Share
              Report
              Copy

              Hello Team,

              I was charged with Rs. 6750 on Monday (06/09/21) for which I didn't get any receipt and the problem is also partially solved and the serviceman is not picking my phone now.

              Tried calling numerous times on [protected](Nitin Parmar) but no response from him.

              Also for the servicing, he didn't provide any bill and said that the bill would be whatsapped but no bill has been received since Monday.

              The people on this number [protected] ARE EXTREMELY RUDE AND THEY ARE SHOUTING ON ME upon asking for the receipts.
              Sep 08, 2021

              Complaint Status

              Godrej Appliances customer support has been notified about the posted complaint.
              The problem has been resolved
              1 Comment
              Helpful
              Share

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                This incident happened on[protected]. I want to complain about the refrigerator being burnt. It was purchased on 2017 January...
                Helpful
                Share
                Report
                Copy

                My washing machine's washer is not working ..
                Sep 06, 2021

                Complaint Status

                Godrej Appliances customer support has been notified about the posted complaint.
                Add a comment
                Helpful
                Share

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  Recently I have purchased 261 liter 2 door convertible refrigerator on 26.3.2021 from M/s.J.T.Karachiwala, Jalgaon (Maharashtra)....
                  Helpful
                  Share
                  I have two 1 ton split A.C.s in my residence.Both are under AMC valid till December 2025.
                  Few days back both were...
                  Helpful
                  Share
                  Report
                  Copy

                  Hi Team,

                  This franchise owner of RDV group Banashankari Banglore, Rajesh has taken 5000 rupees but has not fixed my fridge. I want my 5000 rupees back. Please take action against him. I have raised complaint to [protected]@godrej.com and received acknowledgement number 287167. But so far no one has contacted me. Please get me justice ASAP.
                  Aug 31, 2021

                  Complaint Status

                  Godrej Appliances customer support has been notified about the posted complaint.
                  Hi Team,

                  Thanks Godrej for taking this seriously. Rajesh contacted and changed few parts to fix the issue.
                  Happy with the service.

                  Thanks
                  1 Comment
                  Helpful
                  Share

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    ADVERTISEMENT