Godrej Appliances Complaints & Reviews

Sir, kindly attention on this matter please, i had already filed the complaint against but no action. last 15 days before company local dealer sanding his mechanic and replaced the PCB unit but same problem still continued. taking 2500/- charge and already new freeze price is 33000/- paid so why I'm suffering this type of problem. please take strict action against company and dealer they can provided me faulty Item....

Rohan Roy Chowdhury

Adress - One 10, Tower 2, 12E, Street no 276, DA Block, New Town, Kolkata - 700102

email - rohan.[protected]@gmail.com

Phone Number - [protected] is the contact number on file]

13th October 2025

The Head of Customer Relations / CEO’s Office
Godrej Appliances

sudhir.[protected]@godrejcp.com

Subject: URGENT &...

Myself Dipayan Sur, resides in Belur, Howrah, West Bengal, Pin - 711202, recently purchased new refrigerator from Godrej from Khosla Electronics - Uttarpara, Hooghly branch.

Since the date of installation, we are facing cooling issues in the lower compartment in the refrigerator, we raised multiple complaints with Godrej (K[protected] - this was attended but issue was not resolved, K[protected] - this call was never attended,...

I have purchased single door refrigerator last year on 24th May 2024. Within completing 1 year product creating performance issue & not cooling properly. I am loyal customer of Godrej since last 20 years & requesting to consider this under warranty period. I did not expect this kind of product quality from Godrej. Requesting your help on this...

Hi Team,

I am frustrated with services being received from Godrej. I am promising that this will be the last time i am talking to you guys and will be proceeding with legal consumer case.

Its been 3 years my compressor needs to be replaced by godrej as it is under warranty and not operational. I have purchased new unit of another company now and looking for a reimbursement of my product.

Looking...

We are unable to understand the status or value of the product in question, and it is concerning that there has been no progress or resolution regarding our AC complaint, which has been pending for more than 2 months.
This delay is highly inconvenient and reflects poorly on the service experience. We request an immediate update on the case status and a clear timeline for resolution.
We have been trying to connect with your customer...

I have purchased an air conditioner in the name of Ragini Rajput for which a call was made for installation but the staff who came to install it did not install it and said that he will not do any technician's work. I told him to just install the MCB box and I will get it connected in the main line but he left the air conditioner open and went away without packing it.
Date of installation[protected] at 7:30 pm .
My Mobile no...

Hi purchase AC on 30th april installation done on 3 rd next day I have complaining to AC is not cooling through enginer visit and check after 2 days says lekage in Indoor cooile,

1 How it's possible if quality parametter is set by company? They are not followed.
2. connect with cutomer care and touch regularly thay are also say issue exllerated.
3. Service Center Number provided by Customer Care they are...

To claim my compressor warranty which was purchased 7 years ago, I need a duplicate bill for my refrigerator. For reference, my registration number is [protected]....

Hi team,
It's already 3days completed but no installation guy connect with me for the newly delivered airconditioner installation.

It's now hard to me for wait as I need to visit our of pune in 26th April

Address
C2G 901 longIsland Pride World City Charholi Budruk Pune Maharashtra -412105

Kindly request for look into this issue and take action asap....

Dear Sir/Madam,
Invoice No.- DVM-F-SIF197
Invoice Date - 11th April 2025
TMV No.- DVM-F-SO-868
Name- Nikhil Pahwa
Product S Code/ Serial No. - DPR310
Godrej AC SIC18TTC3WYQ (3star -Inv) 1.5 T
Hi Sir/Madam,
I am writing to express my deep concern and disappointment regarding a Godrej 1.5 Ton Split Inverter AC (3 Star) that I recently purchased from Vijay Sales, Vikas Marg, Delhi –...

I actually called customer care of Godrej to ask how to fix my ac remote which was stuck in test mode...but no one actually knew English or Hindi or kannada...the representative told me in English that he dosent understand English he can only speak in Telugu...they were transferring my calls again and again they made me Waite for 2 hrs and they used to cut the call no one actually asked which model was my AC unit and what I needed to resolve...

We have purchased a Godrej - Single Door 215L Refrigerator thru Amazon on 19-March-2023 and from the first day its not-working properly. Defrost button has some issue from the very 1st day and we have complained to Godrej many of the times for the same. Within 2-3 months only the compressor has stopped working and has been changed. After that we are facing severe icing issues due to the malfunctioning of defrost button but even after so many...

We purchased a godrej eon washing machine (7.5 kg topload) 3 years ago. From the time of purchase we had been facing issues of drum balancing and banging sounds. During the warranty period we registered complaint a couple of times but the service executive who came said that it's due to low water pressure. Since we had no technical knowledge of such matters we believed him. Since the water speed was normal and we had nothing more to do about the issue we continued using it as it was. After the warranty period it developed more severe noise and spinning issues. We got the help of a local repairmen who inspected and said that the problem was a of part inside. We got multiple repaimen to inspect and they all pointed to the same issue. So we realised that the problem was never about the water pressure or speed. We should have insisted on the problem being fixed during the warranty period itself. Now it will take nearly half the original price of the washing machine to fix it. Though we decided to do it the repairman who tried to acquire the spare part from the company did not receive it either. We are at a point where we have to buy a new washing machine after using this only for 3 years.
I would like to know what can be done about this.

My regd mobile no [protected]
Name Ramkrishna Patra
I have a double door refrigeretor which compressor is dead in warranty period .COMPLAINT DATE 01SEPT 24
Till now from godrej new replacement compressor not installed ; is this any type of service or harraament to customers .
WITHOUT ANY FURTHER DELAY KINDLY RESOLVE MY ISSUE SOON.
I Have attached invoice

Cooling dis not happening.
For few weeks.

Service request has been booked on 25th July 2024 for an Air Conditioner brought on 2022. As there was an issue with the motherboard, the initial response cost was Rs. 650 which is a mandatory payment by the Godrej charges officially. And added on with a spare change costed Rs.350 along with the motherboard warranty claim with took 2 workings days. Later they issue was not with the motherboard, they examined and provided feedback on the AC outdoor motor with additional 2 working days and provided to take an Extended Warranty which could be helpful which costed around Rs. 6800. Still the issue was not resolved and the technician escalated to the Senior technician who later started blaming the previous technician provided the wrong connection causing the short circuit.

Now it has been Day 11, still no one is answering the call and even the customer care team is not even having service logs of what have they tracked so far and doesn't even know the operating timings of the respective warehouse and the service center details they have assigned.

This is regarding the rude and disrespectful behavior of one of your Service Engineers at your Smart Care service center in Cuttack, Odisha. His name is Mr. Khan.

First of all, your products are good, but your after-sales service is very poor, especially the behavior of your service center staff, which is highly unprofessional. I registered a complaint about my refrigerator on July 7th because the fan was not working, and it...

Hi myself Roshan Pereira ([protected]), We are purchased Godrej refrigerator EON 250B 25 RJ J dated 8th May 2022. Only 2 years o[censored]sage there is cooling issue in system we register complaint and technician came checked and told that there is no gas in system how is possible that in 2 years there is leakage in system this is a quality issue.

And now technician claim us to rectification charges around Rs. 1800/-

Before...

I bought an AC last year, since then I have been calling the customer service and telling them the ac is not working properly. Tried numerous times even though technician visited but they said they can't do anything because I stayed at the top floor which I confirmed at the time of purchasing. Nobody is helping me nobody is listening to me. I got stuck with the pathetic AC. DON'T BUY ANYTHING FROM GODREJ THEY ARE GOOD FOR NOTHING....