Godrej Appliances Complaints & Reviews

I have purchased an AC which was delivered to me on 15 th April 2024.
I was told that I would receive a call from the technical team of godrej for the installation but it's been two days and they have not called yet. I call the customer service every day more than five times but all they say is they have escalated the matter and asked me to wait for another day. I was also given the supervisor and the manager number but when I called them I was told that it will take a week or two to get it installed. I don't know what to do now. It's really pathetic to customer service.

I am writing to express my extreme dissatisfaction with the quality of service provided by Om Sai Electronics Sales and Service, located at Orderly Bazar, Varanasi. My experience with this company has been nothing short of appalling, and I feel compelled to bring these issues to your immediate attention.
I entrusted my refrigerator in the month of November 2023 to this service center for repair, as the cooling system was not functioning...

I had registered a complaint about my Godrej AC which I bought in 2017. The complaint was registered on 31.12.2023. The technician came after four days and reported that the motor of the fan in the outdoor unit was to be replaced.
The same was out of stock and it will take 2 weeks to get the spare from the company.

It's nearly 3 months. The complaint is not yet rectified. It is getting hotter day by day and I regret...

I purchased Godrej 6.5 Kg 5 Star I-Wash Technology Fully-Automatic Top Load Washing Machine 3 months ago. Since then I have been facing lots of issues. they are as follows:
1. Washing time takes 3 to 4 hours, its going in a loop, keep washing and rinse then go for washing.
2. It sounds like it's going to blast.
Last 10 years I was using whirlpool and never faced this problem. I believe its a very good product unfortunately...

Below complaint mail sent on 28/11/23 marked to all relevant people, is still unresolved and godrej / zopper / snahanjali executives are not responding at all. Long history of repeated CAREless behaviour:

[protected]: godrej eon valor 291 lts 2-door refrigerator purchased from snehanjali electronics & trading pvt ltd. 4, heena gaurav heights, s.V. Road, kandivali (w). Mumbai 400067. Invoice no: 304280/kt/20-21
br...

Sir

I purchased a double door Godrej Make Refrigerator for my domestic use from an authorized dealer of Godrej at Coimbatore in December 2022. The refrigerator was duly installed in the kitchen on the ground floor of my house by your dealer and it remains there till date. While choosing this refrigerator, your dealer vociferously claimed that this refrigerator is most efficient and trouble free.

It was observed...

Dear Sir,
I am a customer of Godrej and the services this time Godrej had provided to me was not even expected by any single customer of the brand... Godrej is the only brand serving 1.1 billion people across world but the services are getting worse and only sales are getting increased..

I am a customer in Godrej and Boyce and there is a issue in the my refrigerator door which was covered under 10 years rust free warranty...

This is Lakhan Rijhwani from Pari food products.I am a Ice cream manufacturer in Indore. I am writing this email because of non service of the 3 deep fridges (capacity- 600 litres) I purchased back in February 2023.

One of the 3 deep fridges stopped working on 3rd November 2023. I complained of the same and they changed the compressor after 10-12 days. After changing compressor, it's not giving proper cooling as it used to...

My sister had a very bad experience with the goodrej service centre( S.S technical solution, thalassery, Kerala, PIN:670102, PH:[protected]).
2 months ago this service centre repaired our refrigerator on[protected], he said the sensor is damaged and he repaired sensor, fan motor, heater and was asked to pay 2500 rupees.
The same issue happened to cooler last week and food items inside the refregerator got damaged. When the person...

I have purchased a godrej refrigerator and have been taking extended warranty from brand regularly but the brand is not bothered to provide service. I have issues with my refrigerator and have been complaining since long time but they say just technician will call but nobody is calling back. Pls get this resolved at the earliest or will take this to legal authorities as I have my extended warranty proofs....

Dear Sir/Mam,
This letter is to notify you about a problem of Godrej Refrigerator. I was purchased Godrej Refrigerator on dt:-20-April-2022 unfortunately our Refrigerator is not cooling from on dt:-30-September -2023.So I was complained to customer care executive on dt:-30/09/2023 & booked a complain & Complaint no:-W[protected].On dt:-01/10/2023 two Techinician came to house & check it they said Compressor problem & will be replace...

My Godrej 05 star inverter AC not working and giving continously error of E1. Pls rectify at following address.
Qtr No : CQ1 /604
NTPC Township
Lara pussore raigrh
CG-496440...

When I contacting customer care not responding for registration repair . My refrigerator was not cooling
Please send customer representative to my house
And my refrigerator model is godrej nxj
And my contact details is [protected]
Address
Rameswaram colony sakhinetipalli
533251...

Dear Sir/Mam,

My Application Kit No.2476858

Invoice No.[protected].Salesman Code.Rahaman Rafiqur.

Delivered Product Code.52141502SD00096, Des.GME523CF1RM

Serial No.21100096CM00854.EAN13 Code.[protected].MRP.13, 990.00

This is inform you that I have been misguided by one of your salesman Malay Mo-[protected] for Godrej Microwave model no GME 723CF3 PM of MRP...

Dear Sir/Mam,

My Application Kit No.2476858

Invoice No.[protected].Salesman Code.Rahaman Rafiqur.

Delivered Product Code.52141502SD00096, Des.GME523CF1RM

Serial No.21100096CM00854.EAN13 Code.[protected].MRP.13, 990.00

This is inform you that I have been misguided by one of your salesman Malay Mo-[protected] for Godrej Microwave model no GME 723CF3 PM of MRP...

Did my Ac installation through Godrej in month of July.It was a very bad experience .They took many days to finish installation but at end of it they did not do it correctly.From first day itself water started falling inside the room from the indoor unit.They made assessment they faulted in ding proper installation because of which the pipe election was incorrect which made water drip inside. They gave a stop gap solution and told me to call...

It all started with no cooling in one fine day (previous day it was cooling well), The service center Leon Aircon representatives came and without doing any troubleshooting, they said this is an aluminum coil and it is the problem, This was scheduled to change in spite of me asking several questions that what troubleshooting you did, This was convinced "sir we have come across this several times"

IF THIS IS A KNOWN ISSUE,...

Please refer to your mail dated 09th July 2023.

https://www.consumercomplaints.in
Jul 9, 2023, 10:47 PM
to me

Greetings,

Your complaint has been forwarded to Godrej & Boyce Manufacturing Company Limited. customer service. You should receive a reply from the company representatives within several days.

Please login to your account to view and update the status of your complaint.br...

Hello
My self sk mozid, March 2023 my friend gifted a single door refrigerator, i lost my invoice bill, kindly send a duplicate copy in my mail id. I'm from West Bengal, Birbhum...

Hello Godrej

PLEASE REPAIR MY AC IMMEDIATELY. YOU GUYS ARE DOING FRAUD WITH ME

I am very sad and disappointed with your service. I just bought an AC 2 months ago and now it just stopped working. Now, it has been 20 days since it was repaired. Your technician comes and does nothing. I am totally disappointed with the service. If the same continues, I am gonna file a case in the consumer cell, Gov of India against...