Godrej — Godrej = no service = humiliation

Address:

Ajmer, Rajasthan

wow!!! glad to see I am not the only one to kick the products of godrej. This may be a largest company in home products (claimed by godrej itself). I purchased a Godrej window AC from some Deepak Agencies in Ajmer. He took al the payment assuring free installation. He promised to install before 10 am next day. I called him at 12 pm and he said we forgot to install your product and we will send some one to install it. Nobdy came till 3 when called them again asked them to take their product back they said we didn't sell any product to you and you make your own arrangements to get it installed. After so many requests they send someone who didn't belong to their company. He also said that if godrej can't provide the service why they sell product. Now the picture of godrej was clear to me. Now after 2 months someone came to me asking if you have any godrej product. I m cursing the day I purchased godrej ac. I lodged a complaint that I am facing noice problem and also water logging is there in the ac. Today two guys came to me an when I told them about the problem they started laughing. Now thay are saying that the ac is not properly installed. YOU HAVE TO PAY AGAIN TO GET IT PROPERLY INSTALLED. What a ****ing company I m dealing with. If these guys fail to install it properly then pay again to get it reinstalled. Nice way of fooling customers. KEEP UP THE GOOD WORK. Godrej shall outsource their service inquiries to LG or SAMSUNG

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