[Resolved] Godrej — Poort AMC support

[Resolved] Godrej — Poort AMC support

S s raajagopalen from Chennai, Tamil Nadu

I am a victim of poor service arrogant attitude of the authorised service centre in Vellore for my Washing machine having AMC. When the body broke I had to pay and get resolved as there is no AMC for plastic and while doing the body set up they damaged the tub and advised for replacing the inner tub which was again not covered by AMC and i have to pay. While setting up the tub, they damaged the meachanical system and advised for replacement. Now since this is covered under AMC they are not serious in replacing the item and not interested maintain their rapport. It is 2 months since our shifting from Bangalore to Vellore, the machine is yet to start functioning. WHY SHOULD WE ALL SELECT GODREJ FORQUALITY PRODUCT AND SERVICE. It is said that they put all chineese spare parts and that is the reason for not getting long service. S Raajagopalen Vellore 17.11.09 Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

avajihuddin

from Noida, Uttar Pradesh

GODREJ WORST CUSTOMER CARE: through this i want to post that i purchased semiauto washing machine three years back subsequently taken AMC. whenever i lodge the complaint to customer care office of godrej, if find myself frustrated to not complete the services very long time. previous record may be checked with godrej customer care office. RECENT service call no. 4326421 dated[protected] has not completed as of now depite reminder. Who will care/bother. kindly help in the matter.

yours faithfully,
AHMAD VAJIHUDDIN
MOBILE NO. [protected]

avajihuddin

from Noida, Uttar Pradesh

GODREJ WORST CUSTOMER CARE: through this i want to post that i purchased semiauto washing machine three years back subsequently taken AMC. whenever i lodge the complaint to customer care office of godrej, i find myself frustrated to not complete the services very long time. previous record may be checked with godrej customer care office. RECENT service call no. 4326421 dated[protected] has not completed as of now depite reminder. Who will care/bother. kindly help in the matter.

yours faithfully,
AHMAD VAJIHUDDIN
MOBILE NO. [protected]

Madhura Godbole

from Bathinda, Punjab

We have a AMC of Washing Machine.
My first complaint on 1.7.2010
My 2nd complaint on 14.8.2010 vide no- 947811

Name- Avinash Godbole, Pune
Phone no[protected] or mobile no- [protected]

No support from your service centers. following are the phone no's of your service centers at Pune, Maharashtra.
[protected]/25 and H.O =[protected] OR 66255000
Contact to Sales Managers :- Mr.Sharma and Mr.Ganguli.
No communications from them. I have lost my money for contact them but no reply from them
Kindly look into these matter.

vinod21

There was water leakage in my refrigerator, we made complaint in godrej smart care in pune, and the employee was sent to my house for repairing. He checked and advised us to keep the refrigerator OFF for one day. He took his visiting charge Rs 350/- and committed that if it doesn’t work than make a call to him as this visiting charge is valid for 1 month and definitely sort the problem.
We did as he suggested but the problem was not sorted. We made a call everyday 3 to 5 times for 1 week continuously but he only tells that I will come today or tomorrow ad after that he doesn’t receives our call.

His name is Rohit and cell number is [protected] and Landline number is[protected].

I am writing this in very frustration. I want you to take proper action on him. This is hurting your company’s image.

Hope you do something regarding this.

Waiting for your reply.