[Resolved]  Godrej — Complaint Against Godrej Company For Microwave

Address:East Delhi, Delhi

Dear Sir,

Actually I have ordered a Godrej Microwave directly from the company
sales executive..Mr.shahid on 6/3/11 and they have delievered a
damaged microwave to me on 9/3/11.. when company's engineer came for
demo,that time we had registered a comlaint for the replacement of
microwave..the engineer took the photograph of damaged microwave and
said it will be replaced....Till date we have not received any
favourable response from them..but after two days when I enquired for
replacement they had used abuse..(before purchasing,the salesman
assured that if any damage by the company occur then it will be
replaced in two days only)

Please look into this matter and resolve it as soon as it
possible.....I have also attached the related documents for your
reference....

Thankyou..

Ramesh kandpal,
+1 photos
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

i have purchased microwave oven of godrej make two months back. i could hardly use it since from the beginning itself there was one defect or the other. i have informed the dealer several times . The dealer has informed the customer care, shillong several times. however no one has turned up to rectify the same. I have lodged a complaint to godrej customer care. still no result. please suggest what is to be done now? I think i have commited a big mistake by buying a godrej product.

Prof. S. Choudhury
E-307, Fern dale apartments, IGP, Shillong-793022.
Dear ramesh1212,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [protected]@godrej.com or call us on :
[protected]/1800 – 225511.
Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance

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