[Resolved] Godrej Edge SX — Immediate action needed | |||
We bought a refrigerator named Godrej Edge SX(Garden Silver) on 13th May,2011.It has a mp3 and an FM player and on the 3rd day it suddenly stopped playing and not even the supply is going through it,we placed a complaint in the local dealer on 16th May,2011 (Complaint No. 573560) but no human attended it till date.This is the worst kind of service that a consumer would expect being vexed wanted an immediate action to take place writing this to you.Wishing atleast you would respond at the earliest Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
We bought a refrigerator named Godrej Edge SX(Garden Silver) on 18th August, 2012.It has no mp3 and no FM player. Expecting good service from it at least for some period of time in future.I have to wait and see... but one thing is correct that is AFTER SALES SERVICE IS VERY VERY VERY ... POOR IN GODREJ PRODUCTS... no human attended it till any date.This is the worst kind of after sales service that a consumer would not expect being vexed and request an immediate action to take place writing this to improve this attitude towards customer.
Reply
Dear ssmanyam91,
We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.
For further enquiries contact us at [protected]@godrej.com or call us on :
[protected]/1800 – 225511.
Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.
For further enquiries contact us at [protected]@godrej.com or call us on :
[protected]/1800 – 225511.
Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance