Godrej Locks — No installation for a week

Purchased 2 Godrej locks on 9-9-10 on the promise that Godrej installer will come and install within 24 hours. On 10-9-10 request with Godrej customercare was lodged when I was informed that one Mr. Sham Lal (Mobile No. [protected]) will install the same on 11-9-10. But no body turned up. When contacted over phone, everyday he kept promising that he will come next day. Today one full week has elapsed and I am told that somebody will come and install tomorrow. There can no poorer service than this kind. I seem to have no option but to return the locks to the seller and if the latter fails to refund my money then I will have to parcel these locks to Godrej's MD and request for refund if they can afford.

Hi there am suffering from the same lock installation problem but there is no avail they are still harassing people freely

Purchased Godrej locks on[protected] from Natraj Locks, Sector-93, Noida on the promise that Godrej installer will come and install within 24 hours. On[protected] request with Godrej customer care was lodged when I was informed that one will install the next day on[protected]. But nobody turned up. When contacted over phone, every day he kept promising that he will come next day. Today 5 days has elapsed and I am told that somebody will come and install today. There can no poorer service than this kind.Called the customer service almost 4 times a day.
Pathetic service
Sandeep Rana
[protected]