Godrej — No response...

Address:Tirunelveli, Tamil Nadu

I Got Fridge on apr 24th 2012, i found damage under the bottom of fridge, ie., le bush damaged. so unable to shift the fridge to the correct place.
on 25th 2012 technician came given demo & gone. But they given order for leg bush on 28th 2012 to coimbatore.

am writing this on may 7th 2012, still now we didnt get the leg bush, & those days we really srtuggled a lot without the use of fridge, menawhile we already sold the old fridge on Apr 24th 2012. really a bad situation for me, even i called to[protected] , but they said "this is not the correct location for TN region cust.care..

when i keep contacted the local service cntre, "its on pipilne"...Normally when we courier a stuff from Coimbatore TO Palayamkottai it will take minimum 2 days to maximum 4 days.

Problem IS : Can you imagine how it is manageable without fridge nowadays ??

really a crap thing.... !!!!!

dont know when am gonna get that stuff ????? :(
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Dear Customer,

We have seen your complaint. We apologize for all the delay occurred in the past, but we’re surely around now. We are now online to take all your feedback into consideration.

We are unable to track your complaint as certain data hasn’t been mentioned. Please share the following details with us for our Customer Care to get in touch with you:

Kindly send across your Name, Email ID, Contact number, Consumer Complaint and City on the below given email address.

If any more Queries kindly contact us at [protected]@godrej.com or call us on :
[protected] / 1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
Dear Resakki,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [protected]@godrej.com or call us on :
[protected]/1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance

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