Godrej — POOR QUALITY PRODUCT AND POOR SERVICE THROUGH SERVICE CENTRE

Address:

Hyderabad, Andhra Pradesh

I have purchased one washing machine on 27.12.08 model no. GWS620FS and Unit Sr. no.81103659 from Tirumala Music Centre, A.S Rao Nagar Branch. When I start to use the same, I found the portion of dust collector set inside the machine is coming out whit the spin of water high speed. I lodge complain to the customer care on 12.01.09 vide complain no.538991, on 06.08.09 vide No.594412 & 20.03.10 vide No.656349. Every time some executive is comming and committed to come with parts next day.

Now I am very much frusted on this issue and chasing the service centre and the service engineer. Already I have spent lot of money over phone call.

As per my best of knowledge two service centre at hyderabad 1. Excell Service centre and 2. PGR techno service centre both are useless and under performer.

Now I want to repair the machine or replace the same immediately.

Kindly receive my complain and send me any solution.