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Tirumala Music Centre Complaints & Reviews

2.6
Updated: Oct 17, 2023
Complaints 32
Resolved
16
Unresolved
16
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Tirumala Music Centre reviews & complaints(32)

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V
Vasantha00y
Oct 17, 2023
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Address: Alwal risala bazar bollarum
Website: Google

Hi I've bought a refrigerator and there seems to be some issue on working so I kindly request you to send me help
Tirumala Music Centre customer support has been notified about the posted complaint.
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    Sreeramulu D
    from Hyderabad, Telangana
    Jul 16, 2022
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    I have double door fridge purchased in TMC in 2015 it is in warrenty now, I have warenty card with me but I have lost my bill due to house shifting.

    I have warenty card and loan purchase details with me

    My contact number is [protected]

    Can you please provide me the photocopy of the bill
    Tirumala Music Centre customer support has been notified about the posted complaint.
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      V
      Vijayavardhan Kuna
      Jul 6, 2022
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      Address: Gajuwaka

      My tv purchased 2018 at the time only given temporary invoice bill. Present my tv color shaded. So. I raise complaint to customercare. Samsung technician visit and please arrange original bill copy for further proceedings. So please arrange original bill invoice copy
      Tirumala Music Centre customer support has been notified about the posted complaint.
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        V
        Vijayavardhan Kuna
        Jul 4, 2022
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        Address: Gajuwaka

        I purchased samsung tv 2018.at the time TMC issued temporary invoice bill. Present my Tv color shaded. Samsung technician visit& check the tv. They say tv warrenty period is complete please submit original bill for further proceedings. Please help me
        Tirumala Music Centre customer support has been notified about the posted complaint.
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          M
          Murthy Kotikalapudi
          May 4, 2021
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          Address: Hyderabad

          Installing TV yet to be done after delivery
          Tirumala Music Centre customer support has been notified about the posted complaint.
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            S
            Sathish Reddy Katta
            Mar 9, 2021
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            Address: Jammikunta

            Panasanoic LED TH-43ES630D facing screen problem
            Tirumala Music Centre customer support has been notified about the posted complaint.
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              A
              ashwin24
              from Malkajgiri, Telangana
              Feb 17, 2021
              Resolved
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              Resolved

              Hi, I have purchased a mobile today with Bajaj finance. The representative there applied to Bajaj super card without my permission.
              Please can you ensure that the applications are cancelled. And action is taken against such activities in the branch. Do I need to reach out to consumer forum?
              Regards
              Ashwin
              [protected]
              Aug 6, 2021
              Complaint marked as Resolved 
              Tirumala Music Centre customer support has been notified about the posted complaint.
              Verified Support
              Mar 09, 2021
              Tirumala Music Centre Customer Care's response
              We have spoken to the Guest and due to miscommunication, the Bajaj Finance Executive applied for a credit card. On the Customer request, the Bajaj Finance executive cancelled the application and the issue has been resolved.
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                K
                ksgoud
                from Bhongīr, Telangana
                Feb 16, 2021
                Resolved
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                Address: 7 YADAMMANAGAR TIRUMALGIRY SECUNDERABAD

                Dear all
                Iam regular customer of TMC kompally
                I would like to inform you that i purchased LG REFRIGERATOR MODEL NO GL-T542 GDWLDDWZEBN tmc in the year 2017, NOV
                I have done extended warranty with LG AMC for 7 years. Right now my fridge was under repair and for further proceedings i have to submit my invoice copy as my fridge was under warranty. When i called to the tmc customer care they said that it will take nearly one week for issuing my invoice copy.
                So, please help me in this regard.
                Aug 6, 2021
                Complaint marked as Resolved 
                Tirumala Music Centre customer support has been notified about the posted complaint.
                Verified Support
                Mar 09, 2021
                Tirumala Music Centre Customer Care's response
                We have provided the duplicate invoice details to the customer and the issue is resolved.
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                  K
                  Kishore Anuma
                  Dec 5, 2020
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                  Address: 308, Siddartha towers, Shantinagar, Deepthisree Nagar, hyderabad

                  Hav purchased a tv from Vijaya sales madinaguda miyapur branch but no installation team responding to install the same pl look into it
                  Murali
                  [protected]
                  Code:[protected]
                  Tirumala Music Centre customer support has been notified about the posted complaint.
                  Mr Hemanth who is sales Rep at store coordinated with installation team and make it happen finally i shd thank Hemanth [protected] for his tireless efforts to install it finally today.
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                    K
                    K Phani
                    Oct 26, 2020
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                    Address: TMC,Hydernagar, Hyderabad

                    I bought a Sony LED 32" TV from TMC, Hydernagar, Hyderabad in 28th Aug 2015. Now the TV got some problems, and I asked a TV technician to get it repaired. So, he revealed that the TV was made up by 2010 and belongs to 2010 model only. I really shocked to hear that, because I bought it in 2015, how come the model and manufacturing year will be 2010. So finally, I got to know that I was misguided, and without knowing me they sold an old model tv to me. This is not acceptable, ridiculous. Now I called TMC, but now its become Vijay sales, and no one is there to clarify it or take care of it. I need justice in this.
                    Tirumala Music Centre customer support has been notified about the posted complaint.
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                      K
                      Kandula Maheshwar
                      Aug 19, 2020
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                      Address: 5-9-152/75 Employees colony, Yapral, Secunderabad

                      Hi i am a regular customer of tmc befumpet
                      I am requesting to you i need invoice copy of above product because the product not working since last 3 days i searched bill copy but not getting whare i kept but i know the date of purchase 28/12/2019. I have warranty card with me i need to service that. Please can u provide me soft copy forword to my mail i'd kandula. [protected]@ymail.com, [protected]@gmail.com

                      Thankyou
                      Maheshwar kandula
                      [protected]
                      +1 photos
                      Tirumala Music Centre customer support has been notified about the posted complaint.
                      Aug 19, 2020
                      Updated by Kandula Maheshwar
                      Hi I am a regular customer of TMC Befumpet
                      I am requesting to you I need invoice copy of above product because the product not working since last 3 days I searched bill copy but not getting whare I kept but I know the date of purchase 28/12/2019. I have warranty card with me I need to service that. Please can u provide me soft copy forword to my mail I'd kandula.[protected]@ymail.com, [protected]@gmail.com

                      Thankyou
                      Maheshwar Kandula
                      [protected]

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                        B
                        BHASKAR D
                        from Gurgaon, Haryana
                        Aug 15, 2020
                        Resolved
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                        I am a purchasing dell laptop actual mrp of the product is 36, 841 but they display 37, 699/- after discounted the product 36, 840 rs showing, they are telling 859 as discount after discounting price is 36, 840 rs this price is actual product of the price only...

                        After billing am checking with box mrp i know that they wantedly increased price cheating customers...

                        The store manager tmc madinaguda and staff also misbehavior and mentally tarchered to me...

                        Please take a action on this.

                        One more isssue they are not follwing covid19 guidelines without wearing face masks

                        Am attached the supporting documents
                        +3 photos
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Tirumala Music Centre customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 17, 2020
                        Tirumala Music Centre Customer Care's response
                        Dear Mr. Bhaskar,

                        Greetings from Vijay Sales !

                        We wish to bring to your kind notice, Dell laptop was billed at Rs. 35, 340/- after providing a discount of Rs. 1500/-.
                        As per the feedback from our store manager, Mr. Avinas, you were in an inebriated condition.

                        Our Store Team tried their best to convince you, but you deliberately stayed back in store beyond 10pm which is the closing time and took the photograph of the team when they are ready to leave the store.

                        We are following all Covid Safety Measures.

                        We thank you for shopping at Vijay Sales and for any further assistance, please feel free to contact us on [protected] / [protected]

                        With Best Wishes
                        Vijay Sales Team
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                          V
                          Venkateswarareddy Kotha
                          Jul 24, 2020
                          Resolved
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                          Resolved

                          Address: Beeramguda,jayalakshmi nahar,9000262429

                          Washing machine inletwater pipe is not sutabile and spare also not available please given fixed but you given threading
                          +1 photos
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Tirumala Music Centre customer support has been notified about the posted complaint.
                          Dear Sri. Venkateshwar Reddy garu,

                          Greetings from VIjay Sales (TMC)!!!

                          We regret the inconvenience. As explained to you by our customer care executive, Mr. Ranjit, The tap being old one without treading, is not suitable for fixing the inlet pipe.

                          You have to replace your old tap with a new one

                          For any further assistance / clarifications, pls contact our

                          Customer care executive, Mr. Ranjit on[protected]
                          Showroom Manager, Mr. Karunakar on[protected].

                          Regards
                          Ravi Chandra
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                            S
                            Siddhii
                            from Hyderabad, Telangana
                            May 26, 2020
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                            I had bought a washing machine on 19 may, 2020, it has been 8 days but the machine has not been installed yet. Tmc has not sent any technician yet and the company is not even responding to my calls. The company has pathetic after sales service. Really regretting buying from tmc!
                            Tirumala Music Centre customer support has been notified about the posted complaint.
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                              I
                              Iragavarapu
                              May 6, 2020
                              Resolved
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                              Resolved

                              Address: TMC ..D.No.36-3-1&2,Maturu Aikya,Near Sai Krishna Theater,Innispet,Rajahmundry..

                              Hi sir, we bought whirlpool ac from tmc rajahmundry on april 17th... But installation is not done yet... When we contacted manager, they provided a no. For service person... After contacting them, now they are saying, we cannot provide free installation and institing on chargeable installation... During purchase they promised for free installtion, when asking for the same thing, the answer is due to corona effect no service persons are available... But if no service persons are available, how can they assure for chargeable installation, and in such cases how service persons are available... So please take a look on this matter and give a loyal response... Thank you...
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Tirumala Music Centre customer support has been notified about the posted complaint.
                              Verified Support
                              May 15, 2020
                              Tirumala Music Centre Customer Care's response
                              Dear Guest,

                              We sincerely regret the inconvenience. The delay is due to Covid 19 lockdown.

                              As per the feedback we took from our store in Rajaymundry, AC installation was completed.

                              We thank you for shopping with Vijay Sales (TMC) and look forward to your continued patronage.

                              For any further assistance, pls feel free to contact Mr. Ramesh (Branch Manager) on[protected].

                              With Best Wishes
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                                V
                                V V KOTESWARA RAO
                                Apr 23, 2020
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                                Address: Govindhanagar, leelamahal, tirupathi

                                Dear team,

                                I was purchased Ogeneral AC on first week on March 2020. I have a problem with remote, reslove the issue as high priority base..

                                Thank you
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                                  S
                                  Sai Kiran Sunkari
                                  Feb 6, 2020
                                  Resolved
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                                  Resolved

                                  Address: 13-4-561/34/2A New Ganga Nagar jiyaguda Hyderabad, Hyderabad, Telangana, 500006

                                  I'm one of the old customer of tmc abids branch hyderabad and i have issues with my product. I have already complained my complaint number hy[protected]. I have been calling them since from last 3 days, but no one has responded to me. When i was talked to customer service they told that technician will visit our address, but no has arrived till now. I have spoked to supervisor ansul but no use. No one is taking care of customer. As soon as possible resolve my issue. If not i do not purchase any more from tmc. Such a waste customer service
                                  +1 photos
                                  Mar 8, 2020
                                  Complaint marked as Resolved 
                                  Tirumala Music Centre customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 06, 2020
                                  Tirumala Music Centre Customer Care's response
                                  Dear Mr. Sai Kiran Sunkari,

                                  Greetings from TMC !!!

                                  We wish to inform you, the complaint was attended by the technician from Sri. Venkateshwara Electronics (Authorised Whirlpool Service Centre) today and they have replaced "Relay OLP" and the set is working fine.

                                  Complaint attended & completed today at around 5.30pm.

                                  For any further assistance in this regard, pls feel free to contact TMC Customer Care

                                  Mr. Latesh on[protected]
                                  Mr. Raj Kumar on [protected]

                                  With Best Wishes
                                  Ravi Chandra
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                                    R
                                    Ravi Chandra Dindi
                                    from Visakhapatnam, Andhra Pradesh
                                    Aug 13, 2019
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                                    Address: Madhinaguda, 500049

                                    I have purchased a samsung washing machine 6.5kgs and samsung 324 let’s refrigerator from tmc bhel branch on 07august. I received a demo and damaged washing machine two time and till today it was not delivered yet. Still i was said i will receive it tomorrow. It’s the worst experience i ever had from any other store. I want the solution for the issue
                                    Tirumala Music Centre customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 13, 2019
                                    Tirumala Music Centre Customer Care's response
                                    Dear Sri. Ravi Chandra garu,

                                    Greetings from TMC !!!

                                    We sincerely regret the inconvenience. As per the feedback we received from our logistics team, the washing machine will be delivered tomorrow. Kindly cooperate.

                                    With Best Regards
                                    Ravi Chandra
                                    Aug 13, 2019
                                    Updated by Ravi Chandra Dindi
                                    First let me know why is it happened to deliver demo and damaged piece couple of times... do you think is that fare to do so. Its been 1week I am holding on after paying the money and waiting for the item to get delivered. Now that I loose hope on the product I am going to receive again...
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                                      W
                                      W S Srinivas Raju
                                      from Hyderabad, Telangana
                                      Jan 3, 2019
                                      Resolved
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                                      Address: 500036

                                      I have purchased a samsung refrigerator from tirumala music center, malakpet on 7.11.18. On 16.12.18, it was delivered and the technician came and opened the sealed product on 25.12.18 it was damaged and intimated to mrs. Kavitha ([protected]), she replaced the same on 31.12.18 by default it was also a damaged. Now they are saying it will take 1 week to deliver the same.
                                      Feb 7, 2019
                                      Complaint marked as Resolved 
                                      Tirumala Music Centre customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 04, 2019
                                      Tirumala Music Centre Customer Care's response
                                      Dear Mr. Srinivas Raju,

                                      Greetings from TMC !!!

                                      We sincerely regret the inconvenience caused.

                                      We wish to inform you, all stocks received from companies are in sealed condition and the same is delivered to the customer. Company technician who comes to your home for installation / demo opens the box seal and complete the installation / demo.

                                      In your case twice the product was found damaged. we have informed the same to Samsung and they dont have stock and the material is in transit.

                                      Our Customer Care Manager, Ms. Kavitha informed the same to you yesterday, 3rd Jan, 2019 and took one week's time. we will get the new fridge delivered on receiving the same from samsung at the earliest.

                                      We thank you for shopping at TMC and look forward to your continued patronage,

                                      With Best Wishes
                                      TMC Customer Care
                                      I am purchased home theatre Sony HT IV 300 at Tolichowki tirumala music centre private limited
                                      I am not happy e with home theatre front LH and front RH speakers not working and anyone not responding
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                                        prasad
                                        from Hyderabad, Telangana
                                        Jul 13, 2018
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                                        Incometax — benami property

                                        1 Review
                                        Pr prasad on Jul 13, 2018 Mark as Resolved

                                        Kindly inform income tax department and enforcement the benami property transaction of Mr n, chandra shekar of tirumala cooperative urban bank lenaine estate, abids hyderabad, pan no ACGPN6472 M. mr chandra shekar has purchaed properties from old ladies as GPA holder with address N. Chandra shekar aged s/o raghuramulu, r/o H.no 16-2-681/D municipal colony, malakpet hyderabad and same sold to his wife nanganuuri shobarani w/o N chandrashekar housewife R/o plot no 2 motilal behru nagar, sbi colony, begumpet, hyderabad. he never paid money to old ladies, without taking consent of they children. through such truncations he has earned black money and sent to abroad through singapore. one small transaction ref sale deed of property of several acres near shamshabad airport worth several hundred crores sale deed doc 1334/1991 at sro hyatnagar in the name of N shobharani w/o n chandrashekar.
                                        Tirumala Music Centre customer support has been notified about the posted complaint.
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