[Resolved]  Godrej Split A/C — New split a/c not in working condition

10-02-10
Sir,
I have purchased two godrej a/cs model No.GSC 18FM5 mirror 1.5ton 5star split on 25-01-10 at Girias Investment pvt.ltd, Nungambakkam, Chennai -600 034. The delivery of a/cs were made on 27-01-10. At the time of installation on 28-01-10, it was found that one a/c's compressor unit was not working. The persons who installed the a/cs ( Mr.Selvin, mobile No.[protected]) said the unit has to be replaced and he in turn asked me to contact and report the matter to Mr. Sathya, Mobile No.[protected]. But, to my surprise he did not attend to my calls except once stating that the replacement of a/c would be made in couple of days. Not seeing further response I contacted customer care and lodged my complaint on 07-02-10 with service call No.405507, but still waiting for response.

I need help to get back my money or replacement of a/c immediately.

Thanking you,

R.MANOHARAN NAMBIAR