[Resolved]  Godrej — Frustrating Referral Program

Address:Vellore, Tamil Nadu

Hi Customer Care,
I'm very new customer for your product and got cheated while buying itself, great isn't?

In detail, I saw the road side kiosk of your direct sales and got registered for a Refrigerator
and below goes the details
Actual Cost : Rs. 17340
Exchange cost for my old refrigerator : Rs. 3280
Amount to pay: Rs. 14060

Later when I heard my sister is also interested to purchase one such, I referred your product through
the same sales person. Now below goes the details of my sister's purchase for same model
Actual cost: Rs. 17340
Discount (without exchange): Rs. 2484
Amount to pay: Rs. 14856

WITHOUT ANY EXCHANGE, she got about price. As a stupid I evaluated the difference and I realized that
my old refrigerator worth comes only Rs. 816 as given below
Price my sister paid : Rs 14856
Price I paid: Rs 14060
Diff: Rs 816

At end I feel I'm cheated and when I contacted the Sales person (Mr. Vairamuthu Senthil, Contact Nr: [protected]),
he told my sister had benefit of being referenced but as a person who pointed her get nothing.

You can put pages of clarification (where the referral get less credit than the referenced). I very frustrated and
would like to record my opinion that your reference program is the WORST EVER I've came across and I appreciate very
much the person who invented this plan

with unhappy
Panneer :-(
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear mpanneer,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [protected]@godrej.com or call us on :
[protected]/1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance

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