[Resolved] Godrej — Lower Compartment doesn't Cool | |||
Hi Unfortunately I bought a Godrej Refrigerator in 9/2009 ( i was very carried away by the 5 year warranty that they offer on the the compressor - Biggest cheaters , they charge 1900 as service charge for the replacement ). The issue goes like this... Exactly after one year , 10/2010 - Day 1 - The fridge doesnt cool... - Day 3 - The service agent says compressor problem and says that i need to replace the compressor , he also said that , since there is a 5 year compressor warranty , i need to pay only 1900 ( what a generous company ) Day 5 - He replaces the compressor , all is well Day 7 - The problem occurs again Day 8 - Service agent says bi metal problem - replaces it free of cost ..kept under observation.. Day 10 - Problem occurs again ..Agent doesnt have any clue...calls up the head office... Day 15 - problem occurs again...Head office people comes again ...replaces the fan... Day 20 - Problem occured again...They asked me to put the thermostat to 1 or 2... Day 30 - Problem again...No solution.... I am completely tired of the rrefrigertor , the poor chaps from the godrej service centre tried their level best to resolve the issue...but it seems like a design issue....if the freezer cools more than a particular point...the circulation to the lower compartment is blocked and lower compartment doesnt coool.... Moral of the story : Dont be so patriotic and buy godrej refrigerator...go for the alternative....if it was some other brand , they would have replaced the refrigertaor it self.... Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
Add a Comment | |||
30%
Complaints
1530
Pending
0
Resolved
453
+91-22 6796 1800
+91-22 6796 1700
+91 22 6796 5656
Pirojshanagar, Vikhroli, Mumbai, Maharashtra, India - 400079
View all Godrej Interio contact information
Post your Comment