Address: | Pune, Maharashtra |
Hello, Today its 2nd April
I am Aniket, I have booked my ticket from goibobo.com website.
details are:
Flight No : IT 3415
Airline: KINGFISHER
From: Pune
To : GOA
Departure Time: March 16, 12:15 Hrs
Arrival Time: March 16, 13:20 Hrs (Revised)
Airline PNR: GZIRQN
Ticket Numbers: 090-[protected]
Ticket price:
This is to inform you that because flight got cancelled by airlines, Airlines confirmed full refund amount and then cal goibobo on their help line number informing them to preoceed for full refund as told by kingfisher.
They told me that they are processing the refund process and i will get refund in 3-4 working days.
But till now as on April 2nd I did not received any refund.
I call them several times they make exuses that they need mail from kingfisher that they have cancelled my flight and through full refund.
I called Kingfisher also several times but they told me that they dont have any facility to mail me and they ask me to tell goibobo to connect with kingfisher directly.
I asked goibobo to connect with kingfishr to get information on this but they make exuses that they cannot connect with them.
Everytime i call them they tell me a new exuse to avoid all this process.
They can simply call kingfisher on [protected] to get the information which i have told them so many times.But they are not helping me.
Also kingfisher can send me a mail or any proof regarding cancelation so that i can forward it to goibobo.But both parties are playing their own games. How to get the refund.
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We are really sorry for the inconvenience.Our team will get in touch with you as soon as possible to resolve your complaint.
Thanks & Regards,
Team Goibibo